"Upgraded to 3 stars as I got a refund."

I initially posted a 1 star review due to the quality of the winged king sized bed - it is listed as deluxe, but the only deluxe is in the title on the website.

The bed is made of poor quality planks of wood covered with a layer of thin velvet and you can see and feel wood splinters through the material. The backing is a thin paperlike material which will easily rip. It has holes cut into it to fit the screws which is not durable and and wont last length of time. This is then stapled onto the back of the wooden frame which is a rough wood with splinters. The chrome feet are plastic.

The wings are 2 planks of wood covered in velvet and the back is stapled in a squiggly line. There is an unsightly fold at the top and you can put your hand down it and there were some marks on the velvet on the wings.

I messaged customer service and to be fair, they did arrange to collect the bed and have issued a full refund, however this was on the understanding that I removed my negative review. I said I would when the refund was in my bank, which it is now, so have upgraded my review to 3 stars. However since first contact, they have bombarded me with calls, whatsapp and messages to remove the negative review. So the reviews you may see might not tell the true picture.

Its just a shame you cant add photos to the review so you can see the quality.

Please go and see a bed first to ensure you know what you are buying.

"Honestly"

Honestly, I couldn't be happier with my wingback bed! The velvet finish is gorgeous, and the stitching is immaculate. It has completely elevated the feel of my bedroom. Thank you, Heavenlybeds, for such great service!

"We got the children's bed for my…"

We got the children's bed for my daughter, and she absolutely adores it! The customization options were amazing, and the color perfectly matches her room. She's been inviting all her friends over just to show it off! So glad we chose Heavenlybeds. 😊

"I was hesitant about ordering a custom…"

I was hesitant about ordering a custom bed online, but Heavenlybeds made it so easy. Their team guided me step by step, and now I have a stunning 8ft headboard that looks like it belongs in a luxury hotel.

"Ordered a double ottoman bed and really…"

Ordered a double ottoman bed and really pleased with it. It arrived quickly within a few days of ordering and was a smooth and easy delivery. We had a question around outing the bed together and received a swift helpful response which resolved our query. Would highly recommend and will buy again from this shop

"The tall headboard we ordered from…"

The tall headboard we ordered from Heavenlybeds is a complete game-changer! It gives our bedroom such a modern, chic vibe. The delivery was smooth, and the craftsmanship is genuinely top-tier. Highly recommended!

"My 7-years-old loves the new children's…"

My 7-years-old loves the new children's bed we got for her! It's sturdy, stylish, and the perfect size. We even customized the color to match her room, and she hasn't stopped showing it off to her friends.

"The sofa I got from Heavenlybeds is…"

The sofa I got from Heavenlybeds is super comfortable and looks fantastic in my living room. With over 40 fabric colors to choose from, I was spoiled for choice! The quality is apparent, and I'm already considering a bed next.

"I ordered a custom bed with an 8ft…"

I ordered a custom bed with an 8ft headboard, and the final product exceeded my expectations. It feels like sleeping in a luxury hotel bed every night! Plus, warranty gives me peace of mind about my purchase.

"I bought a wingback bed"

I bought a wingback bed, and I must say, the attention to detail is top-notch. The stitching is flawless, and the velvet fabric adds such an elegant touch. My partner and I love it, and our bedroom feels much more premium now.