"Highly professional service"

My daughter and myself met with Michael Curtis and he was very professional and friendly which made my daughter feel at ease with the process of her initial assessment. He talked my daughter through the process in simple terms so she was able to understand what was happening. We would highly recommend divergance's service.

"Excellent service"

Very quick at initial contact. Booking in extremely easy with choice of dates and times. Knowledgeable clinicians and excellent communication in keeping us updated on report progress etc

"Divergence- what an excellent team!"

From my very first contact with Divergence, the team have been excellent. They responded very quickly to an email I sent about my initial Pre-Diagnosis Assessment and the whole process towards this meeting has been very well considered and organised. The fact that they gather information before the first meeting is excellent as it means the clinical staff already have a good insight into the issues a person is experiencing. I had my Pre-Diagnosis Assessment yesterday with Michael Curtis and he was very professional throughout. He helped me to feel very much at ease so I could share relevant information with him and asked relevant questions that showed he really was invested and interested in getting the details he needed. I have every confidence in this team and definitely recommend them to others. The ethos and approach of this team is clearly very much to support and help those of us who are divergent....thank you Divergence!

"Diagnosed with ADHD at 72... and not fobbed off"

In 2018 I asked my GP to refer me for an ADHD assessment, having researched the subject for a number of years off and on and being convinced that ADHD was the cause of so many issues I'd been struggling with for a long time.
Because I was in my sixties I was referred to the elderly mental health team at a local psychiatric hospital, where I was checked for dementia. My requested ADHD assessment was refused, and I was told I had anxiety and depression and offered antidepressants (despite getting a low score on the anxiety and depression tests). I disagreed with that diagnosis. I knew that I was not suffering from clinical depression, though I was very frustrated and fed up due to my circumstances.
Now, five years later, my longstanding suspicions have been confirmed. Thanks to an ADHD peer support group, which I attended for the first time in April 2023, I learned that Andrew Jay was an excellent ADHD clinician here in the North East and was about to launch his own ADHD clinic. Whether to contact Divergence was a no-brainer, now that I'd decided to revisit the possibility of having an assessment, and in no time at all I was having a really helpful telephone conversation with Michael Curtis, quickly followed by a pre-assessment with him. Michael couldn't have been kinder or more respectful, and I really appreciated the fact that not only was he fully qualified to diagnose and treat ADHD but he also had a background and special interest in the care of older people's mental health. At last, here was someone who listened to me properly and fully understood my struggles. All the signs were that I probably had ADHD, he said, and he recommended that I be assessed. He suggested I take my time to think about whether I wanted to go ahead.
On midsummer's day I was diagnosed by Andrew with combined ADHD, just a few weeks after my 72nd birthday, and I'm finally getting my life back on track thanks to his care and expertise. I've now spent several hours in conversations with Andrew, including the assessment, and it's been like talking to a very caring friend who wants nothing but the best in life for me. It's abundantly clear that it matters very much to him that each and every person he treats, regardless of their age, has the best possible outcome.
I could write a book on what I've learned about ADHD so far and how it has affected or explained my life choices and behaviours in the past. But, more important, during these past few months Andrew has guided and helped me to understand what it will mean in future to live with this atypical brain. I was slightly apprehensive about taking the prescribed ADHD meds, but he has carefully talked me through the implications and the benefits, and I've felt I was in very safe hands.
I can't recommend Andrew Jay and his team at Divergence highly enough. Divergence is the epitome of Best Practice. What could have been a daunting experience has been a very positive one of discovery and understanding, and a huge relief after so many years of not really knowing what was wrong with me. Communications throughout have been excellent, and both Michael and Andrew, being ADHDers themselves, have empathy in spades. Last but not least, I would like to thank both for their generosity in often allowing appointments to run over the time allotted.

"Great Experience with Divergence"

Just come through the process of getting an ADHD diagnosis for one of my children. I initially spoke with Andrew, who was very knowledgeable and caring. I was then in touch with Sara for the rest of the process and she was excellent.
She took the time to get to know us and talked through all the paperwork (which I hate doing). She explained things clearly and offered some amazing advice for us to move forward. Thank you to all the Divergence team for your help.

"Highly recommend *****"

I can not express my thankfulness to Andrew enough. After recently having my daughter diagnosed with ADHD by a child psychiatrist. He has supported, advised and helped us in every way possible. Weather it was just me ranting to him or him writing a report. Nothing was too much for Andrew. All over the Christmas period he was still on the other end of the phone/email for us. Andrew always had my daughters best interested at heart all the way.
I can not recommend Andrew enough 5* in all areas.