"Really friendly and good communication-…"

Really friendly and good communication- whenever we’ve had a problem they reply quickly to it and get it resolved.

"Great team"

Always answer quick and fix any problems immediately. Go the extra mile

"Very helpful and quick replies"

Very helpful and quick replies. Answered every question we had and helped us with every request we had. They were informative and explained all our different options.

"Great service"

Great service, fast and friendly!!

"Great Service"

I have recently had to move into one of urbane's professional lettings, the move was straight forward and any queries i had were cleared up straight away.
I would highly recommend to anyone

"Constant issues would not recommend"

Issues with tenancy from start to finish - would not recommend

"Lee is very lovely and has watered my…"

Lee is very lovely and has watered my plants for me whilst I’ve been away!

"Professional and considerate"

Lee was very professional and maintained social distancing rules throughout the visit. All matters were addressed in a considerate manner and any issues that could not be fixed on the day were reported as the survey was being done. Overall excellent service.

"great service"

Really friendly, efficient and understanding.

"Really helpful and friendly"

We've had a really good experience with Urbane. We've had a bit of confusion around our utilities, and this has been dealt with really well by Lee. This is really important to us as people new to renting. The agency has been really responsive, friendly, and willing to help. Would recommend!