"We really have to pay attention to the…"

We really have to pay attention to the reviews to help make good decisions.
Trav N Go is not a good travel agency, they always have to pay extra money, l bought a deal 4NT, a multi-stay in Athens and Santorini with transfers and return flights but they make me pay £100 more per person or lose 1-night hotel and fly overnight back to London. Which is not a nice deal, to be honest, that sounds like blackmail, but that is sad from a company we should trust

"Great Experience "

We had a lovely holiday to Punta Cana. Tra N Go had organised everything for us in a timely matter. Picked an excellent hotel for us. Transfers to hotels and airports was all there waiting for us. The best thing was it all came within our budget that we had set. I would definitely recommend Tra N Go to my friends and family.

"Wowcher 2 nights in Iceland"

Wowcher 2 nights in Iceland - when I redeemed my voucher you then find out they want me to do a 9 hour flight via Amsterdam for a flight that would only take 1 hour. Wanted me to return to a different airport. The flight times they have basically turned a 3 day getaway into a 1 day event. They wanted me to pay an extra £180 to give semi reasonable flight times. 4* Central hotel not available only 2* on the city outskirts. Sales model is shocking. They wanted to sort a holiday for me but trust was broken.

"My new go to travel agent"

I have just returned from my first trip booked with this company and can happily say I have found my new travel agent. Nainesh was very helpful from start to finish and provided us with a great deal. Will definitely be recommending to family and friends.

"Riddhi was very helpful regarding our…"

Riddhi was very helpful regarding our flights. I had a few problems 'checking in' online and not only was Riddhi very quick with responding to my emails she took the time to talk me through the steps over the phone.
Thank you for making the experience stress free.

"Awful don’t use! "

If I could rate below 1 star I would. We purchased a voucher through Wowcher and all the bookings etc were dealt with my Trav N Go. At first our experience with them was pleasant and our trip details were quickly sorted, the hotel and flight confirmations were sent through quickly and we had no further contact. The only issue I would say we had at this point was that I was advised middle names weren’t required for the flight booking a later email sent by Trav N Go stated that all bookings had to match the passport exactly, so I’m glad we ignored the agent on this point.

We arrived at our hotel and when we went to check in, using the confirmation and booking reference provided by Trav N Go we were told by the hotel staff that our booking had been cancelled 3 days prior by Trav N Go. Luckily I was able to get in contact with an agent (after multiple calls that went unanswered) and I was told that it was “normal practice for them to cancel a booking during the free cancellation period and rebook under a different company”. I was told that a new booking had been sorted for us, which was a lie because nothing could be found on the hotels records. We were never told throughout the whole booking process that it was standard practice for Trav N Go to cancel and rebook our hotel reservation.

The agent did manage to get a new booking sorted for us but only after I persisted with keeping her on the phone and insisting that something be sorted asap. At one point the agent was unaware that I could hear the phone call (the phone had been passed to the reception staff) and she said that she would be hanging up the phone now, even though a new booking hadn’t been sorted yet!

All I can say is this company is awful and if I hadn’t been as insistent as I was over the phone I don’t believe they would have sorted our hotel reservation and would have left us stranded in a foreign country.

"Horrible company and extremely…"

Horrible company and extremely unreliable. My partner booked through wowcher and the company offered the worst flight times and would not offer an email confirmation or reach out. When we wanted to cancel the booking they extremely unhelpful over the phone.

"We recently wanted to plan a family…"

We recently wanted to plan a family getaway and their team was very helpful when it came to suggestions and planning our holiday. My wife and I are planning to used them again over the summer holidays.

"Had an amazing experience"

Had an amazing experience. Unforgettable! Thanks Naynesh

"Trav N Go made it easy and cheap"

This is one of the best experiences we’ve had traveling to multiple destinations. We required hotels for each stop and our customer service agent booked us the best places while keeping costs within budget. Thanks to the whole team for making this the easiest travel experience.