"Trustworthy"

A speedy, polite, honest response from the customer service team to resolve a small issue with part of an on-line order. Thank you.

"Mum loves the necklace and message with…"

Mum loves the necklace and message with the item and good delivery xx

"Joules scarf"

Excellent service. Thank you!

"Amazing service"

Amazing service! My order was dispatched Monday and arrived the next day. Amazing customer service , fast delivery and my package was wrapped so beautiful, thank you very much. Definitely recommend!

"Satisfied customer"

Excellent price, fantastic quality and delivery was good. I would definitely buy from the store again.

"Excellent service"

Excellent service, nice prompt delivery and great product.

"Very efficient service"

Very efficient service, order placed and received within 24 hours. Excellent quality items as the old Bennetts used to sell and I shall definitely look for more items online in the future. I live in North Wales now so cannot visit stores in Derby but online is fine for me.

"Well packaged and sent off promptly"

Well packaged and sent off promptly. Customer services lady was very pleasant and helpful.

"Would have been good to have a gift…"

Would have been good to have a gift message or wrapping service.
Otherwise really good service.

"Very good service and quick delivery"

First time online shopper with this company although I've bought from them in their bricks & Mortar premises for many years. Same standard of service and quality of product. Delivered by Royal Mail.