"Philipe and Diego were amazing"

Philipe and Diego were amazing. Keep up the great work.

"Carlos and Andres were awesome!"

Carlos and Andres were awesome! Really quick and efficient with out leaving a scratch, great conversation and good vibes without missing a beat. 10/10 recommend!

"Thank you instamove"

Thanks so much to Sando and Kaio from instamove. They were punctual and had the property cleared out in time for settlement. Highly recommended!!

"Amazing job by Isaac and Aman"

I have used these guys multiple times in the past and recommended all my friends and family. I had Isaac and Aman on the job and they were super efficient whilst also taking care of my belongings

"Ripped-off & Paid excessively for a short move."

I had a house move booked for the 14/3/2025 and it really went poorly. The initial estimation service really failed, I noted that I had some larger items with the consultant (a few Arcade machines) and later before the move I sent photos. I was advise I needed a bigger truck only after I uploaded the photos of my stuff to their website, quote went up.

Then on the day, the removalist were very cautious about moving the arcade machines and didn't seem to want too, this took half an hour to work out, nothing loaded at this point. Decision was made to do two loads, arcade machines and bulky furniture first, as the new house was only 2-3 streets away, 5 minutes walking distance.
Second load took ages, and I had to authorize a quote variation for two moves. They took along time to load the truck on the second move, saying this is 'the real move now', I had pre-box as much as possible and my 30 square home somehow was re-assessed at 60+ squares. The last few hours they were really slow, I had some minor breakages (Broken bookshelf, feet ripped out of my wooden office desk) and scratched items.
At the end of the day hey were just shuffling boxes around inside the truck until I said to just unload them into the garage and finish up. 9.5 hours to move a couple of streets, and I had no choice but to accept and pay as they told me they will round-up to the next half hour for charging (~$100 plus GST).

When leaving the nearly ripped the bumper off my car not paying enough attention to what they were doing, if I didn't yell stop, it would've been a insurance job. I had to do another 5-6 loads in my ute the next day to finish the move.

So now with all this, my $850 - $1200 quote turned out ~$2100. At no point did they say that GST wasn't included in their hourly rate, I was shock how much it costed but had no option but to just pay.

The worst bit of all is THEY STOLE FROM ME. I had $600 in cash in my bedside draw (Stupid I know, but you are moving and make mistakes, you expect the people providing the service to have integrity) and it was gone after the move, I'm pretty sure I walked in on the guy when he took it too (as he had the draw open and jumped when I walked into the room), I just didn't realize until later on.

I called the company the following Monday and they said they would do an investigation and come back in 7 days. I haven't heard a thing and I've been really ripped off.

I WOULD RECOMMEND YOU DO NOT MOVE WITH THESE PEOPLE.

"Many thanks to Carlos and David"

Many thanks to Carlos and David. We moved into to a 3 stories house with narrow stairs but they did an amazing job without doing any harm to our furniture and electronics. Highly recommended their service. Great attitude through out the job.

"Carlos and David were amazing!"

Carlos and David were amazing - they were on time, so efficient, great communicators and delivered fantastic customer service. I couldn’t recommend them more highly!

"I moved 1 week ago with the instamove…"

I moved 1 week ago with the instamove services, the boys Felipe and Santiago, they were wonderful, extremely professional, they treated my things very carefully and were agile for the movement, recommended the work of instamove with their work team.

"Many thanks to Carlos and David for…"

Many thanks to Carlos and David for providing a courteous, polite, respectful and prompt service. The move went smoothly and with minimal stress. I recommend instamove and am happy to have found this company as they met my removal needs very well.

"Extremely slow and bad service, nasty, desperate and cheap removalists, paid triple the price "

Extremely slow and bad service, slack, slow and on the phone a lot, when I hurry them up, they slow down even more, end up paying triple the price , they laugh loudly when I had to pay, because if I don't pay they refuse to unload the furniture from the truck, just because I mentioned that they were a bit slow and they were not happy , and have revenge immediately, so do not criticize anyone from this company, and do not use their service, you will end up paying way more, I have never seem such nasty, desperate, lazy, cheap people in my life. Very bad luck indeed