Halo Ltd
Debbie Stephen Bevan
"Fantastic service wouldn’t go anywhere…"
Fantastic service wouldn’t go anywhere else
Yvonne Johnson
"AVOID"
AVOID
We’re should I start Steve came to our property to give us a quote, seemed very professional at the time. We was happy with price so placed order with no concerns. The day came for our shutters to be fitted Steve turned up with his wife Debbie I was greeted by a totally different person.
There was no hello they entered properly with no manners or thought for my belongings throwing empty boxes all over my leather sofa. Once shutters was fitted I noticed that the shutters had faults. The bottom shutters had been measured wrong by Steve, I mentioned this and he already know but I could tell he wasn’t going to tell me. I was left with trim cracked, screws through window ledge sticking out, which my grandchildren could hurt themselves on.
The whole job was just a shambles. He had said he would replace the shutters he measured wrongly and would take 10-12 weeks for him to get them. We ended up waiting over 4 months for replacement, the day he came to fit replacements was the worst of all he was aggressive and very rude to us like it was our fault he was back replacing them when he was the one who measured wrong. I asked him if they was correct now and got ignored, he started hammering and drilling hinges on my solid oak floor which he scratched after doing one so went out on drive. The new frame was damaged when he was fitting it due to him slamming the door into frame which didn’t fit.
We offered for him to put it right and he said he had got a lot of work on.
A few days later his wife called to ask what had happened on the Friday when Steve came so we explained and sent her all the pictures , Steve wasn’t happy with this so he phoned back and started swearing and being aggressive on the phone.
The window shutters cost over £3000 and they have offered £150 compensation which I think is a cheek.
Sam Farrell
"Great service done by great people"
Great service done by great people. Can’t recommend enough!
Steve Matthews
"Excellent speedy service"
Excellent speedy service, lovely people and an extremely high standard of blinds and workmanship will definitely be having more,
Thanks guys
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