"I spent an entire day there, it is the best museum on the planet!!!"

I spent an entire day there. It is an amazing museum with a lot of great things to look at, including whale skeletons hanging from the ceiling and dinosaurs.

It is incredible and the best museum I have ever visited. You easily spend 4+ hours there even without reading the signs.

"Worth every penny "

Worth every penny . Spent all day and I still couldn't get enough. Family loved it.

"Book tickets unless you like standing around waiting "

Nice place to visit
But !!!!!!!!!!!!
No form of direction
Place like an ants nest absolute chaos
If there was a form of direction
Ideally arrows to create a route
especially on stairs ways.
Best to book tickets
Other wise a long wait in a long queue (waited 1 1/2 hours)
Price of of items in cafe (£5+for piece of cake OMG 🤪) & shop need to be reviewed definitely over priced hence less business, other than that very interesting place

"Fabulous museum"

Fabulous museum. Really knowledgable staff.
Catering outlets were not too busy. Toilet queues short!
Crowded in the school holidays but quiet places can e found and places just to fit and look

"Overcrowding is a problem "

Beautiful exhibition but seriously overcrowded. Like, insanely so. Made the experience terrible and I was rushed to just get out and leave because it was a terrible experience due to the crowds.

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"Great museum "

I had a great time visiting this museum
Lots to see too much for one visit
Will definitely be back

"Incredible dino exhibits"

Loved the dinosaur exhibits, so well done and put together - I could have spent much longer exploring. Also in awe of the whale skeleton hanging in the big hall. I found the other sections less impressive and lost interest there.

"Too many people"

Amazing museum especially for kids however this time, even though we pre-booked, the museum was so full you couldn't see half of the exhibitions. it really ruined the visit as they should not allow so many people in the building at one time. Certainly a fire hazard too! Really disappointing.

"This used to be the pride and joy of…"

This used to be the pride and joy of west London. It was brilliant full on and free. Now the new management are trying to bring it down to the ground by trying to make money for most parts. The free part is a complete waste of time and nothing of interest and they have the cheek to ask for borderline forced donations. It’s all down to covid Anne free payment by this inadequate vote buyers which meant there’s no money left in the tank to support either these simple pleasures or essential services provided by the local councils who now have to raise their own funds by any tricks in the book be it 20 mile zones and tricky traffic signs erected daily confusing drivers and issuing unfair pcn’s amounting to dishonest Day light robberies of residents they used to have had obligations to serve. Shame on this Tories and their their temps of useless pm’s