"Horrible customer service and not correct product"

I bought a backup camera for my F350. The description clearly states 2 cameras, 1 screen however I only got 1 camera. I’ve reached out to them TWICE and they say they will respond in 24-48 hours however, we are going on day 5 here and still no response. DO NOT buy anything from them.

"Amazing customer service"

Had some minor issues with my reversing camera which were resolved following advice from Autovox customer service Amazing customer service Would highly recommend this company and their products 👌

" CS2 Reverse Camera not communicating with monitor"

My CS2 reverse camera was loosing reception after moving 3 to 5 feet away from the monitor. I emailed Auto Vox to report the issue and a new CS2 camera kit arrived in my mail box a day and a half later. unbelievable and the best customer service I've ever experienced.....Thanks AutoVox!!

"I had the smallest of a situation with…"

I had the smallest of a situation with the purchase of a solar4 reversing camera, which didn't stop me using it and their support team were 110%, polite, on the ball....I cannot fault the response I got. Great product as well....

"AUTO-VOX official firmware bricked my…"

AUTO-VOX official firmware bricked my device and they won't help and blocked my messages. AVOID !!!


I have the AUTO-VOX V5. It was full of bugs. Where the device rebooting on its own etc. I had 3 of these and they all did the same fault.

My AUTO-VOX V5 was working ok, and then i did the new officials firmware from there official website. The firmware bricked my device. I hear the sound, I can touch but the screen remains black.

After reporting the issue, Auto-Vox removed all there firmware for V5 and v5 pro. How fishy is that? It's cause they know about the issue

However after contacting Auto-Vox. I Received robot replies before they blocked my account messages then they blocked my 2nd account messages

It's been very frustrating. They will not help Me resolve this or replace it even though it's there own mistake for putting a dud firmware on there website that bricks the device.

SO NOW I HAVE A USELESS ITEM THAT COST ME £160

THEY WILL NOT HELP ME AND I GET THE FEEELING THEY ARE BLAMING ME !!

AVOID THIS COMPANY IF YOU WANT A DECENT, REALIBLE CUSTOMER SERVICE SUPPORT.

I Just messaged them below on my papa's account. Let's see if they reply or just give me a robot reply and block me:

THIS IS A COMMON FAULT/SYMPTOMS THAT HAPPENED WITH THE V5 PRO AFTER SOME USERS UPDATED THERE DEVICE ASWELL. Pictures uploaded as proof

To Auto-VOX, I havent got a V5 Pro. I have got a V5 standard version
My device was working OK and I updated the firmware cause of some bugs. I got the firmware for my V5 not V5 pro off your official website. I updated my device and now it's bricked my device. I can touch, hear noise, it can record and when I play it back on my laptop I see video or image however since the update, the screen is black with the backlit lightening on.

I researched this fault and people who have the V5 pro suffered the same issue when they updated there firmware on the device

Auto-Vox know about the firmware that bricked devices hence why Auto-Vox then removed the firmware for the V5 and v5 pro off there official website after I reported that my device got bricked using the update on there official website

Regardless how old the device is, it was working OK before the update and the official update killed my device. That's the responsibility of Auto-Vox as its there mistake
So based on them grounds I should be offered a new working device as it's not my fault the item got bricked by the official firmware I trusted your official website for this V5 mirror dahcam firmware to be 100% stable

On them grounds you should replace if for me and help me. I suffer from a lot of mental depression and this is badly affecting me and I feel frustrated

Auto-Vox won't help me so I have lost £160 on a item that got damaged by them. There official dud firmware

"Customer service has been next to none"

Customer service has been next to none. I found installing this unit so easy. I installed it on my Motorhome , I was worried about the coverage as Ive had problems with other WiFi reversing cameras not performing well because of the distance. It performs very well, no flicker or break up. The only connection required is either to the reversing light , so it operates when the vehicle is put into reverse or dedicated power supply from the key on side, when it would be on all the time.
Really recommend this unit.

"Solar 1 camera"

Hi, I ordered a solar 1 back up camera very easy to fit and use hardest thing was to get the number plate off the car very good product at a good price delivery was 4 days

"This is what customer support should be like."

I had a problem with water ingress into my Auto Vox (waterproof wireless) backup camera causing the image to be blurred. The problem was intermittent, could be clear or misty according to weather conditions. Very annoying as it always seemed to be misted over when I needed it most for manoeuvring & parking up! Now, the cameras are rated IP68 (which is more or less submersible in water) but perhaps having a PV charging panel connected to it let a little bit of moisture creep in. I contacted Auto Vox Customer Support and Kaya quickly arranged for a replacement camera to be sent to me, arriving within 2 days. Follow-up from Kaya a couple of days later to check that everything was working to my satisfaction. Excellent support for a really good quality product. Thanks Kaya & thanks Auto Vox!

"Great Camera Accessories!"

I've been a loyal customer of AUTO-VOX for years and own several of their products. Their camera systems are consistently reliable, offering exceptional quality and clear visuals that enhance my driving experience. Over the years, I've recommended AUTO-VOX to many friends and family members, all of whom have had similarly positive experiences.

I highly recommend AUTO-VOX for anyone looking for dependable camera systems, supported by a team that genuinely cares about their customers.

"Great company to do business with"

Great company to do business with. Awesome communication and good quality products! Will use again in the future.