Credit Clerk
Clarence Wooten
"How to raise your credit score "
The agent was very helpful and knowledgeable. The agent had an very positive attitude.
ROBERTA W BURKS
"Giselle was great"
Giselle was great, patient understanding and took her time to explain things to me as we went along with thank you very much Giselle, Roberta Burks
Jennifer Mora
"Super Helpful! Memorable Customer Service"
Gizelle treated me with the kindest and most caring attitude. She helped me solve my problem that had been weighing on me so I am both grateful and relieved. She explained everything in a way that I could understand and showed patience with me. It was a great customer service experience!
Lucio Valencia
"Exelent, helpfully, understanding. Usedfull "
Very important
Robert Maxvill
"What a scam"
What a scam. My wife called them because she thought is was Experian. She needed to get her credit report unfrozen. Before she agreed to let them bill her she asked the if they were Experian or a third party company. They told her they were Experian and not a third party company. Which was a bald face lie. They showed 3 credit reports on her portal that had bogus credit scores. They never told her the $79 she paid would be a recurring monthly charge. They did cancel her recurring monthly charge but has not refunded her $79 to date.
Jackie
"Im so pleased with the help "
Im so pleased with the help , patience and advice from the representative. She explain everything so clearly and helped through every step of the way. I will definitely recommend to my peers and close ones. Thank You !
Curtis Sarden
"The information that was provided"
The information that was provided, the knowledge, professionalism and attitude was very helpful!
Diane Willis
"Satisfied customer "
I spoke to Mr Simon regarding an issue I had not receiving my information concerning a purchase. It has shown up on my credit report as past due. He resolved my problem very quickly.
He then proceeded to help me with some other items negatively affecting my credit report.
I was very satisfied with all he did for me!
He was very knowledgeable and answered all my questions. He was very nice and professional. I am so glad I was able to speak to him.
Lionel De La Rosa
"Looking out for your interest"
The representative was helpful and was looking out form my best interest at heart. Saw that i needed some help and was not afraid to ask for more from her boss to win my confidence in ensuring that i am being taken care of. Very knowledable and created a feel good attitude in the atomosphere. She was able to give me what i needed and explained everything very well
Janet Springer
"The gentleman I spoke with was…cannot remember his name"
The gentleman I spoke with was extremely patient and kind. I was distraught and crying. He never took anything personal or made me feel bad about being upset. He was exceptional at his job. The Credit company should be honored to have him as an employee. Because of him I was able to do what I needed to do.
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