"Great product and packed carefully"

Great product and packed carefully. Communication was a little sparse and I needed to check that it was indeed on it's way. Would highly recommend and I am a returning customer.

"Wallet for Christmas Gift"

Ordered a wallet for a Christmas gift for my husband. The website is easy to use, and the ordering process is fuss-free. There was a minor blip, as the particular item I ordered was not available in the UK, but a shipment was expected from Italy anytime. This was explained to me via email and, when the shipment arrived from Italy, my order was dispatched via express mail at Maxwell-Scott’s expense. So, I couldn’t be happier with the customer service. My husband is delighted with the wallet.

"Beautiful leather wallet"

Beautiful leather wallet. Beautiful craftsmanship, and classy. Coin purse looked a little big in pictures but when it arrived it was perfect. I purchased for my eldest son for Christmas present and he was delighted.
Thank you.

"Great customer service "

Great customer service , great product easy ordering process.

"Great product"

Great product. Efficient delivery.
Very good product - briefcase. Looks great. Smells amazing.

"I received my briefcase with no…"

I received my briefcase with no shoulder strap. I have written to Maxwell Scott and still to date no response. Very disappointed! Furthermore, there was a small mark on the briefcase that I’m not happy about. I expected it in perfect condition.

"Excellent service and exceptional…"

Excellent service and exceptional quality

"Purchased wallet"

01/14/25: Maxwell-Scott UK finally called me. They were having email non-delivery issues ... not sure why. They gave me status update (wallet coming from Italy to UK to San Diego). They refunded by 2day FedEx cost. Rcvd wallet last week ... wife is happy with product. I just wish that their NY web site had mentioned that holiday orders would be significantly delayed. Anyway, all is well now :)
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12/18/24: Purchased wallet, w/ 2day FedEx, from their website the week before Christmas 2024. Received email confirmation with order number. Email stated I could go to Maxwell-Scott website to monitor delivery status. One week later, still no status available. Additionally they don't respond to my emails and don't answer their phones during the time periods they state they are available. Clearly not the service I was hoping for, plus have not received the wallet.

"Wonderful products and excellent service "

The quality and looks of your leather bags is just fantastic. I searched for a high quality brand with honest products for quite some time, and I have definitely found that with Maxwell-Scott. Their customer service is excellent as well. I already bought three items and they are just wonderful.

"Shoulder bags"

I bought two shoulder bags. One for myself and another for my sister as Christmas presents. The package was delayed as there was no stock in the UK. I was promptly informed after placing my ordering and as a courtesy my delivery was upgraded to a day of my choosing. The package’s were elegantly and safely wrapped and I’m thrilled with the product. I hope it will be a bag for life.