"THIS COMPANY IS A SCAM"

THIS COMPANY IS A SCAM . Driver was over 90 minutes late so we missed our flight home. The company was unbelievably unhelpful and wouldn’t call us back for over 20min at a time, telling us the driver was “around the corner” etc etc until finally admitting “fell asleep”. They refused to refund or pay for our new flights home which cost us over 300 euro.
Driver “refunded” our flights but sent it to a bank that had already closed so the funds bounced back to his account. The company tried to tell us they’d paid us- took MONTHS of chasing for them to send us the fake receipt.
THIEVES & A DISGRACE OF A COMPANY. All 5 star reviews are paid reviews. Disgusting

"Very good service but better car seats needed"

I have used the service multiple times and am mostly satisfied. Most drivers were on time, helpful and service minded. They offered to carry the suitcases, got a stroller at the airport to put the suitcases on it, opened the doors and helped with carrying the children out of the car. One driver in particular was impolite (not at agreed meeting point, having dinner at Quick's, offered no help with suitcases, on phone with friend, earplugs while driving). However, after personal contact with the business owner, I was reassured that this employee would no longer be collaborated with. I applaud him for making that decision. The reason why I am not giving the business five stars, is that I really regret the lack of good quality car seats. I do not feel safe putting my children in the seats that are currently offered and I would be happy to pay 5-10% on top of the current fees for high quality seats for my children.