Qbis UK Limited

B2B Providers and Partners
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123 reviews
Overall Rating
Customer Reviews about

Qbis UK Limited

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Tanya O'Shea

5.00/5.00

"Amazing product,and I loved the amazing little…"

Amazing product,and I loved the little thank you gift card,I never do reviews,but the gift card inspired me

12/10/2024

NW

5.00/5.00

"Good products and great service "

This is the second order I’ve placed with Qbis. The products are high quality and good value. The service was outstanding; fast delivery and very helpful aftercare. One small part was damaged on receipt and Qbis kindly posted a replacement with no hassle. Recommended.

05/04/2024

Lulu

5.00/5.00

"Exceptional customer service and products "

I had a recent dealing with this company with regards to a set of LED lights.
The lights in question are the sunset red orange & yellow LED lights on copper. Firstly I would just like to mention how absolutely unbelievably these lights are. I’ve put them in my fireplace and they look so warm and welcoming.

I originally bought a set which didn’t have a memory function so when they were turned off and on again they didn’t retain the chosen setting, which was something that was important to me as I wanted them to be ‘steady on’.
I returned them and bought a set which specifically stated they had a memory function. However, when they arrived, they didn’t seem to have a memory function at all and just did the same as the original set.
I contacted the company and the customer service was absolutely fantastic.
The gentleman I spoke to, Russell was actually on holiday, but he advised they definitely had lights with a memory function however, they had also stock of ones without and I had obviously mistakenly been sent the set without.
The company were prepared to let me use the lights until Russell returned from his holidays and could personally sort out the issue to ensure I received the correct set.
The moment he returned from his holidays he sent me out the set of lights with the memory function. They arrived super quick and once plugged in they were absolutely perfect and had a memory function.
They really are absolutely beautiful in a fireplace and for anywhere else where you want a really warm glow.

I cannot recommend this company highly enough, their customer service was absolutely first class and they displayed a real desire to make the customer happy, which is so rare nowadays.

If you want beautiful lights and exceptional customer service from a UK family business then look no further 👌🏼. I will 100% be buying again from Qbis.

This is a genuine review, and I have received no financial renumeration or gifted products, unlike other reviews that you see on other selling sites.

17/03/2024

judith benwell

5.00/5.00

"Lovely lights"

Ordering easy. Delivered on time. Gorgeous led lights. Now bought 2nd lot of 100 sunset red & orange. Love them!

13/03/2024

Hilary Groom

5.00/5.00

"what a lovely set of cluster lights …"

what a lovely set of cluster lights …. well presented and boxed up lovely ….would highly recommend

11/03/2024

Carys82

5.00/5.00

"Just what I was looking for"

I bought some led battery operated lights from this company via Ebay for an umbrella plant. They look great. The cable is soft and green so winds round the plant easily and unobtrusively and the lights are bright without being harsh or overpowering. Very happy!

12/02/2024

Rory Marsden

5.00/5.00

"Fabulous clusters of beautiful fairy lights"

I ordered these fairy lights through Amazon, not realising this was a family business. The lights arrived promptly of course, seeing as it was an Amazon delivery, and I was delighted with the product. It’s very different from normal Christmas lights, and I love the black wire and the way the lights themselves are arranged in little clusters of berries. They look amazing. I am very impressed with Qbis and would order from them again, perhaps directly next time.

16/01/2024

Simon Sperryn

5.00/5.00

"Quick service"

Quick service. No problems. What's not to like?

08/01/2024

Linda Bolter

5.00/5.00

"Christmas tree lights"

This family-run company sells good quality lighting. I ordered some lights for our Christmas tree which arrived promptly. They were very good quality but I realised, as soon as I had seen them, that I had made a mistake and that the colours didn't go well with the rest of my room.
I returned them to the company and received a charming email from Linda, who is the co-owner with Russell. She quite understood my mistake and arranged for an instant refund.
Can't praise this company highly enough, especially for their exceptional Customer Service. Do feel that you can buy with confidence.

04/01/2024

Kate

5.00/5.00

"Great set of quality lights"

Great set of quality lights, just as portrayed on the website, well packaged and arrived the day after ordering.

31/12/2023
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