"Complete package"

Just had the demo from Billy at Surefire and the product looks outstanding. Job Management ✅ seamless customer booking ✅ Easy payment integration ✅ top job from Surefire, looking forward to onboarding asap 👌

"This new software will save the office…"

This new software will save the office so much time. The team are great and really helpful. This is a game changer.

"Bye Commusoft Hello Surefire!! A great new addition to our company!"

If at this point you are looking for your first CRM system, Commusoft would be the last one I would choose after what we have experienced.

The first thing that drew us to Surefire was the boiler quoting system, after our demo with Billy. This is a much more modern and smoother process than what we had been using through commusoft and to be fair, it must be said, that it has been very well received by our customer and our sales have defiantly gone up since using this quoting system.
I believe this can be bought as a separate module and you don’t have to get the full CRM system too but they work well together and we would highly recommend.

The first thing I would say is the move from commusoft to surefire was a daunting thought after using it for over 10 years, When coming to leave it proved to be difficult, made purely by the arrogance and the obstacles put in our way by commusoft.

When we had seen the quoting module, we looked further into the CRM system, we noticed lots of really good points, it became apparent very quickly that this software had been produced by somebody in the industry, for heating and plumbing companies.

The engineers now love the app, just ask one about populating the paperwork from the gc number (wow) among many other things.

My customers love the communication, I had a recent google review that said we are the uber equilvent of plumbing and heating in terms of our communication, updates and tracking engineers when on route. All which is one of the perks of having the Surefire system.

To sum up

The hard bit : Commusoft made it increasingly difficult to get our customer information to import into surefire, with over 12,000 customers this proved difficult but wasn’t impossible with abit of work.

The good bits: My business is now more profitable than it was before, customer support is much better and included in the package, rather than always trying to charge you more money for data and training like commusoft did.

"Demonstration with Billy"

Sat with Billy for an hour today looking to upgrade my crm services
By far the best I've seen out there covering everything you need to succeed in business I'm now looking forward to this new change

"Great Demo by billy"

Great Demo by billy, it look to be a fantastic system really well thought out

"Demo"

WOW I am completely blown away Surefire LOOKS amazing. Just had a demo with Billy and what a pleasure it was for over an hour and a half about Surefire, he wasn’t in a rush and explained everything to me. We have our on board training next week and can’t wait to be part of sure fire making our business even more stream line. Thank you again Billy it was lovely to meet you!

"Amazing software and support "

Amazing software! Any technical questions always sorted in minimal time by Thomas. A must go to for any Plumbing and Heating engineer/company.

"Surefire demo with Billy"

Had the Surefire demo with Billy, very in depth and informative. System seems straight forward and will make day to day tasks easier and quicker.

"The team at Surefire are excellent the…"

The team at Surefire are excellent the services they offer are outstanding. I would highly recommend.

"Great app and software to use for your business!"

Billy and the team, gave me a brilliant run through on how to use the system and app. They answered any questions I had.

Now using Surefire as my every day software, it’s a great system to use. I can see all my jobs for the day and my monthly calendar all on the main page.

once I've logged all the customer details in. It even drops them a texts message, to say l'm on my way to the appointment.

It's great for building all types of quotes for example small plumbing works, new boiler, new cylinder, powerflush and much more!

Its very easy to create gas certificates or landlord certificates which the landlord or customers see on completion.

Any plumbing and heating businesses that need this and much much more then download now!