"Plants arrived were of good size and…"

Plants arrived were of good size and well established and healthy. Good to see straw and paper packaging.
Well pleased with the service, ill buy more once I get used to them

"Delivery date"

I had to call about my delivery because it didn't appear it would turn up on the day specified, 21st Oct, which is what my order showed. I was told that someone had put it down for delivery on the 25th - no idea why, and I wasn't notified. However, Groves came up trumps and organised delivery immediately, so thank you very much. Much appreciated.

"First time I have used Groves but will…"

First time I have used Groves but will most certainly use them again.

The well packaged plants arrived promptly, in excellent condition and with helpful care instructions.

"Easy to order"

Easy to order, contact throught out good and delivery on time.

"Good service"

Delivered when they said they would and left it where I requested. Good service through out Thank you

"Large Healthy Plants"

Communication was excellent. Delivered large healthy plants within a few days of placing the order. Highly delighted with my purchase

"Really Really Bad Experience "

First up we visited the Bridport Branch restaurant which had dirty tables, which in the end we cleaned ourselves & the staff didn’t care.
Only one pay point open to order food at, causing massive queues.
Lady taking orders was abrupt & rude.
Food quality is below par for the prices, could get better quality in a supermarket restaurant.
Cutlery was dirty, staff seemed uninterested in the customers.

My family also visited the Bridport shop branch on Weds 25 Sept around 1pm & I am very concerned about their understanding of health & safety!
They had a member of staff using an angle grinder throwing sparks everywhere in an open area right next to customers!! The guy using the angle grinder didn’t even wear safety glasses, the sparks were flying everywhere towards customers!!
Plus the noise was deafening within the shop, the staff looked highly amused by the discomfort that the noise was causing to the customers within the shop.
Utterly disgusting shop.
I’d honestly rather go elsewhere in the future.
Utterly ridiculous.
Thank you for the free headache.

"The rose arrived beautifully packed &…"

The rose arrived beautifully packed & in perfect condition. Ordering online was very straightforward.
Always SO helpful and cheerful. A really lovely, family company, hugely valued by the local community.

"they are always helpful & have good…"

they are always helpful & have good quality products

"Excellent delivery and service"

Excellent delivery and service