"Mostly good service"

Ordered trim and door thresh on 24 hr delivery. Didn't arrive and on 3rd day I phoned to find thresh out of stock so this was delaying order. I'd rather have been kept informed of this fact as I would have cancelled thresh to receive trim immediately.
Very good customer service apart from this. Excellent at sorting out problems - well at least when the problem was caused by them they were very good indeed.
I will definately use them again if I need more trim as their prices are so keen and delivery quick and cheap.