"No communication for a week since I…"

No communication for a week since I placed my order. No acknowledgment that I sent in my prescription for my contacts. My email to their help line bounced. Their competitors are far superior in communication and speediness. Who knows if I’ll ever get my contacts at this rate.

"I was a bit hesitant to order online"

I was a bit hesitant to order online, especially because I have only ordered in person. Befitting was one of three in network I checked out so I could use my insurance. Befitting had the best prices, was easier to maneuver, find things, and find out exactly what your cost is. The purchasing was a breeze too. There are steps with prescription glasses. I called customer service to make sure I had done everything correctly. Daniel was attentive, polite, knowledgeable and helpful. My first interactions with Befitting have been all positive. Glad I picked them for my eyewear company. Thank you.

"Excellent customer service and shopping…"

Excellent customer service and shopping experience by Befitting. I love shopping online because because you can easily compare frames and lenses. The custom experience was great from making sure my prescription was correct all the way to the support time. I will be returning to Befitting for my future Rx and sunglasses needs. If you don't get it right, they are there to help with your order AND returns!!

"Defective Glasses, Quick Replacement"

I experienced a defect with my year old glasses. Befitting was extremely responsive when I reported the issue. They asked for photos to understand and diagnose the issue and used the photos to quickly diagnose there was a defect. Befitting immediately determined that a replacement pair was warranted and I had my new glasses within about a week.

"I absolutely love my glasses"

I absolutely love my glasses. Great fit, comfortable and GORGEOUS!

"After I submitted my order"

After I submitted my order, the staff members contacted me and showed how to save more money by using my insurance properly. The customer service was outstanding. Emily O and Becky in particular were top notch advocates for their clients (my wife and I).

"Loved the glasses"

Loved the glasses!
I really loved the color and the style! The glasses shipped quickly.

"You are absolutely horrible "

My glasses was ordered on the 7th. That day you told me I needed to add something to my prescription. I added it promptly that same day. Then on the 11th you noticed something else that was wrong. I called and your representative told me I had to call my doctor to get it corrected. I responded the next day on the 12th and now you’re just getting my glasses made on the 17th. This is unsatisfactory and I will never ride from you again and I will warn everyone I know not to use this service.

"Amazing "

I went to a lot of different online stores for glasses and beefitting is by far the best selection and brand I like their try on tool it's accurate and I enjoyed it everything's done online I mean it's amazing The prices are good except multiple insurances can't go wrong with that. Customer service is amazing I had to call and do chat online on my questions were answered.

"Great Website, Fast Delivery and Accurate Prescription"

Just bought 2 pairs of glasses and 1 pair sunglasses from Befitting. Website was so easy to use. Loved the virtual try on. Will say the glasses seemed smaller on virtual try on than they are in real life but not off by much. Delivery was fast and prescription was perfect. Definitely will recommend.