"Excellent service"

Excellent service. Ben and team were a pleasure to deal with, car looks better than ever and was spotless inside and out. Can't recommend enough.

"Training day "

Just had a training day at Pyramid Car Care, outstanding service.
Staff were very professional and extremely knowledgable. Can’t fault the experience at all, would highly recommend!

"Perfect service for over 5 yrs"

I have been associated with these guys now for 5 yrs , and the service and their outstanding efforts to maintain a fully professional level of service is 2nd to none . I have been a professional detailer now for 10yr plus and can’t see me ever pulling away from them 10/10 guys every time #detailedbydale

"Pyramid Car Care. Total professionals & highly recommended."

Pyramid Car Care, true professionals & a great team.
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OMG, that was my reaction when returning to pick up my wife's BMW  330i. Booked in for a full interior detail valet & a detailed exterior wash/coating & when I say detailed I mean "detailed". The standard of work carried out was to say the least well beyond 1st class resulting in the car looking amazing & better than when it left the BMW showroom & I don't say that lightly.
When we first arrived at Pyramid Car Care to drop the car off we knew within minutes we'd made the right decision with this company. We were treated with such courtesy & shown around the different parts of the premises & met some of the staff working on different aspects of their car care/maintainable business. We have now signed up for their monthly maintenance scheme which quite honestly is a no-brainer.
Finally I would to thank all at Pyramid Car Care not only for your customer courtesy but also for the professional service given to our car.
Colin & Sue Gillett
Worcester

"Wonderful friendly team and fantastic customer care"

I cannot recommend this company highly enough. They were friendly and helpful from very first contact. Their prices were hugely competitive and I was blown away by the end result. The aftercare has been amazing. If you are thinking about having your car wrapped I strongly advise you give them a call.

"PPF Replacement"

PPF was replaced on my AMG GTR roof, quick, efficient and car cleaned as well.

"Good product, average/poor customer service?"

Whilst the product I received seems of good quality, I could really only comment on that in the future as it claims up to 12m protection. Time will tell.

Customer service, however, not very impressed with. This is my first time dealing with this co. and I placed my order on a Monday. I fully expected the order to go out on the same day as quoted on their website as I placed my order before 1500, for a Tuesday delivery which I paid for. (Next day service).
Unfortunately even though they had my order had been placed prior to the cut off it had not been dispatched and didn’t arrive. I rang customer services and they informed me that it indeed hasn’t left and that they are sorry. Full stop.
If I pay for next day delivery, I expect it the next day, this was fully in their control not the courier as they had not even dispatched it.
Regardless after exclaiming my disappointment I was told he would put a little something extra in the box for me. So I thought that’s fine, it was that or I was seconds from asking for a refund of the delivery cost.

Item arrived the next day, lo and behold…no extra item only the product I ordered.

For this experience I am not sure I would recommend if you are looking for a guarantee they will honour the next day delivery/same day dispatch if you are desperate.
It is a shame because I have a sour taste now which almost prevents me from wanting to order again. This may be an isolated incident, however it is difficult to see past the two issues.
- failed to dispatch for a PAID FOR next day delivery.
- didn’t refund the delivery fee OR provide any compensation (gift) which I was told I would receive.

Overall, the product quality seems good, however the customer service is not great from my experience.

"Highly recommend!!!"

Booked in some window tints on my classic Volvo and they were more than happy to get it booked in and sorted before Christmas. Running a bit late myself on the day and they were really understanding with it. Complimented the car on arrival and were extremely inviting and hospitable. Price was very reasonable and won't hesitate to use again for any services they offer. See you in the new year for a detail guys!

"As always a fabulous job"

As always a fabulous job

"Touareg Service Wash"

Any faults are highlighted and corrected without delay.

Vehicle always looks light new inside and out.

Cannot fault service and Staff.