"Just exchanged my car with ginelle and…"

Just exchanged my car with ginelle and she was absolutely great. Not pushy and very polite and helpful.
She is a great asset to the Richmond team

"Harry was awesome!!"

Harry was awesome. Professional and delivered a competitive deal on a factory order Santa Fe

"Helped by Kelly today"

Helped by Kelly today, she’s a calm, relaxed & helpful person to do business with

" Motorbility Service"

It was only a service for a Motorbility Kona but was so complicated by my hearing & dexterity problems (Hence no Smartphone)
I found Jessica Clarke to be very helpful and understanding,she made it easy for me.

"Amazing support from Harry .Nice and…"

Amazing support from Harry .Nice and smooth process .Answered all our questions and worked with us to offer the best product.

"Great experience buying an MG"

Great experience buying an MG. Kelly was incredibly helpful and proactive in getting quotes together, guiding me through the finance bits, sorting test drives and getting things over the line making for a smooth professional experience. Very much looking forward to picking up my new car.

"Jagdeep Bhakar is a credit to the MG…"

Jagdeep Bhakar is a credit to the MG motor group.
Professional from start to finish.

"OP has been brilliant"

OP has been brilliant, answered all of my questions, sold the best car I could possibly have, really please with it, very professional and helpful, OP thank you for everything, please see OP for any enquiries.

"Well done Richmond and Kallum!"

We visited to look at used Hyundai Tucsons after a phone call in which we spoke to Kallum. Once at the showroom, Kallum was extremely helpful - he was knowledgeable on the model, various spec levels and what stock levels were available. He gave us all the information we needed, answered lots of questions very patiently and didn't 'sell' the car. After finding an example that met our needs, Kallum even arranged an extended test drive the next morning. This was perfect and helped us to ensure the car was right for us. He was fast to evaluate our part-ex and once we returned was even able to provide another option on another car just released into stock. At no time did we feel pushed in any direction or to buy. We felt at all times in control of what we wanted to do.
We made our decision and within a week (sooner if we had wanted), the car was completely prepped and Kallum led us through a very easy and streamlined handover process. To finish off he sat with us in the car and ensured that every single item was correct, explained the layout again and even checked that the navigation/entertainment system was completely reset and programmed to our phones.
Kallum finished by making absolutely sure we were happy with everything, before we drove off and promised a phone call in a few days time to make sure everything is as we expect.
Huge thanks to Richmond Hyundai for our new car - we are beyond delighted and the icing on the cake was Kallum - a real star, who was professional, knew the car backwards and let us make our own decision at our own pace. Thank you Kallum, a great ambassador for Richmond!

"Wrong parts ordered for fitting heated…"

Wrong parts ordered for fitting heated seats. It is now more than 3 weeks since the work was paid for and I still do not have a completion date