"Terrible Merchandise Shop"

The prices were cheap and affordable but the wait was ridiculous. **My story wasn't as bad as others though. So I ordered my items on May 4th all at the same time, but they each delivered at a separate times. The first thing I ordered was a BTS love yourself sweatshirt, but I wasn't paying attention and got a large when I am a small. So I continuously emailed them and called them to change it to a small, they never answered any of my calls, text messages, or emails. It finally delivered on June 4th and it was a small (Thank God) it. Next my Suga keychain delivered on June 22nd and it was in okay condition. Then my Koya bracelet delivered on June 24th and it was BROKEN. Like when I put it on, the hinge has no spring so i can't even wear it cause it will keep falling off. Don't order from gotamochi I probably had one of the best experiences from that store and it was still a poor one. If your looking for cheaper prices, I recommend buying from Amazon or some better franchise.

"BEWARE OF THIS WEBSITE!!!!"

I ordered a army box for $80. I was excited to get it. When I ordered it, I never got an email saying that I ordered it. That was a big red flag that I didn't notice. It was three months later and I never got an email saying that it shipped. I contacted the website and nothing happened. I kept calling the LA number and no answer. I finally contacted my bank saying it was a scam and was trying to get my money back. I never got an email saying my tracking number, so that was a problem. We are still trying to get my money back, but BEWARE! DO NOT BUY!!!!!!

"KPOP Scam - Army beware"

if i could give a negative star i would.
this is a total scam. everything you have read below is true. they string you along until you have to get your bank involved. i would be amazed if they make a profit with all of the refunds they should have to issue.
RUN!!!! They are cashing in on the Kpop status and taking advantage of people. BTS's Army should make sure this site is taken down.
I spent $105 and received nothing but a promise of a tracking number and a refund text that means nothing. I called my bank and they are processing the refund through a claim I filed against this site. I have called their LA number and no one ever answers that number.

Ask your bank to refund your money. They will. The more you do this, the worse it will get for them.

Total scam!

"Absolutely inferior goods! no reaction to return request"

The quality of the BTS hoodies is terrible! Absolutely inferior goods! No order entry in the account, no number - this was requested. After notification of the transfer data comes even after 6 mails no reaction. Fraud!

"This website is horrible"

This website is horrible. I made a purchase 2 weeks ago for this BTS sweatshirt called Bantang universe premium Hoodie size medium. It cost $54.91 and I have been totally scammed. They said I would receive a tracking number but I never did. I tried calling them and emailing them but they NEVER ANSWER. I hope the police take down this site.

"They lied and it’s fake"

Do not get this or order from website the people have been horrible and I said I wanted to cancel my order and they sent it anyway and made me continue the process. I am so absolutely disgusted. It’s not official Merch and I have been scammed $50. I have saved up for a while just to get this and to be treated this way upsets me I hope no one else buys anything from this website I highly do not recommend this website

"SCAM WEBSITE"

SCAM WEBSITE

"Total scam"

Total scam. I paid $130 for army bombs three weeks ago. No tracking number, no communication. Stay away from this site

"Buyer Beware!!!!"

Agree with the other person. Daughter ordered shoes through them in December! This is March 22, and still no product, after repeated assurances that the product would be shipped. Total scam, and now that I am insisting they send a refund, no communication from them since.

"BEWARE OF THIS SELLER!!"

BEWARE OF THIS SELLER!!! I payed for an army box valued on 75$ on January, 2019. Its March 22, 2019 and I still haven't received a response on when my item is gonna be shipped or if they are going to reimburse my money....