"Buyers beware! do not waste your time or money"

I orederd my wedding gown here 2 weeks ago and i emailed them about it a couple of days ago and just got a response stating its out of stock ( it does not show this online) and to order something else and they will not give me a full refund even though this is no fault of my own they will only refund shipping costs! So beware if you are spendind alot of money here DO NOT DO IT unless you have mutiple choices or money to waste go somewhere else!!!

"worst service online"

I placed an order on 3rd november 2013, the order was composed by:

- a jacket: received about 2 weeks after the order, it's beautiful, same as the photo
- a coat: received 1 month after the order, but the item is completely different than the photo. It shoud be a coat but is made in PLASTIC and it doesn't have a recognizable shape. Nobody can wear that!
- a cardigan: today, 23rd dicember 2013, I still haven't received it, Tracking the packet tells me that I should have received it on 3rd dicember, but I haven't received anything

Lots of emails to the supporto service, they continue to tell me to wait for the cardigan to arrive, they also ignore my requests about the coat.
I asked for a refund and they still ignore me.
I warn everyone is reading this post NOT to buy on this site: poor quality, poor service, waiste of money.

"My wedding dress delivered"

It was on November when I bought a wedding dress from the site. A bride's dress for instance. My wedding was on December 3... A friend had directed me to the site claiming they were fast and responsive. To my amazement I got to prove that when the site made and shipped a gorgeous design in as little as 12 days. It came before December. This site saved my time and money because I had started looking at the designs in a local boutique here.

"Superb Customer Service."

Online shopping can be rather daunting, and selecting a store a nightmare. When a friend recommended dresswe.com as a good choice to get a gown for my sister on her wedding, I was at first apprehensive. I asked her several questions and thinking she could not convince me, she suggested I contact the company itself.

I continued my questioning and was pleased to have all my queries answered, especially about shipping abroad. Anyway, we worked out all the details online and I was finally sure I could make my order. The gown was delivered in time, exactly as I had expected it to be. I must say the winning factor was the professionalism of the customer rep I interacted with. Overall, I am pleased with the site, and would gladly send over my friends.