"the product derma-inox is exceptional"

the product derma-inox is exceptional. when ordered received it quickly. our dog's biting, itching and scratching went away immediately. Then we hit a hiccup. item out of stock and it was due in January. January came and went and then it was March and then discovered this item defective and that pushed back the item to be in stock for April or May. In the meantime, our dog has started all over with biting, itching and scratching. Please say it will be soon when this product comes back into stock and will work as well as it did before.

"We saw a huge improvement in our Golden…"

We saw a huge improvement in our Golden Retriever since we started her on VETiONX. We couldn't be more pleased with her improvement.

"Sorry but my dog wouldn't have anything…"

Sorry but my dog wouldn't have anything to do with this stuff!!

"ordered arthro ionx not aware that it…"

ordered arthro ionx not aware that it is now in pellet form which doesn't dissolve well in the drinking water, the previous formula was more user friendly. it could be added to the drinking water or given orally with a syringe. in pellet form the cats and dog will not eat as directed, tried mixing in the food and they will not eat, so we have suspended the use of arthro ionx. do you still carry it in liquid form? when I ordered, your site shows the product in the same liquid pourable container as its always been. the pellets don't pour out of the pop up lid, you have unscrew the cap. suggest you update the packaging.

"Excellent service"

The woman who I spoke with was honest and pleasant to speak with. I greatly appreciate her telling me of the recall and why it happened to help the product shelf life last longer. After hearing that she had worked in the warehouse prior and her experience with the company I was greatly impressed to her commitment to the company and the product.

The product is Arthro-ionx which has greatly improved my dogs mobilty. I will order this product again.

Fayelyne Genness

"Product arrived early"

Product arrived early, was fresh and much appreciated by my cat.

"Dermaionx still not available :-("

Your product "Dermaionx" has worked well for my cats skin issues but it is no longer available. I have called you a couple of times (Dec 2017 and Jan 2018) and canot seem to get a clear answer as to when it will be available. If it is on backorder why can't you go ahead and take my order and prepayment and then expedite the order to me once it is available??? But when I asked you said that you cannot do that.
How much longer???

"Great price and fast shipping."

Great price and fast shipping.

"I found what I needed"

I found what I needed, ordered it easily and it arrived in a timely fashion. The product is great . My only reservation at all is that the spray bottles are a bit smaller than I expected, so a little short on product for the price. That will not put me off ordering again or recommending it to others. The cedar smell is wonderful, it does not bother my dog, and it is the most chemical free product I could find.

"UPDATE 22DEC2017"

The shipment is well overdue. My dog is in a lot of pain and I am anxious to see how well your product works. You don't have to listen to his whining when he moves.
22Dec2017 An UPDATE. The product is still in customs (BioSecuity) and is scheduled for destruction. I have spoken to a BIOSEC officer and she has temporarily delayed destruction pending consultation with you. BIOSEC is available at BGFDGO @agriculture.gov.au or 61732468678.
I ask that you contact them ASAC and mention my name, Robert King REF: QM17001256. Perhaps they will release the product.