"I couldn’t be happier with my…"

I couldn’t be happier with my experience with Econic. From the very first contact to the final installation of my heat pump, the whole process was smooth, professional, and genuinely enjoyable.
A heartfelt thank you to Christoph, Pradeep, Andrew, Coco and the entire team – your dedication, clear communication, and can-do attitude really stood out. Nothing was ever too much trouble, and it was clear from the start that customer care is a top priority for you.
The end result is fantastic, and I’m so pleased I chose Econic. I wouldn’t hesitate to recommend you to anyone looking for a reliable, professional and thoughtful service. You’ve absolutely earned this glowing review – well done and thank you!

"Went out of their way to help"

Went out of their way to work around our builders, great customer service throughout

"Just get a heat pump and if you use Econic I don’t think you’ll regret it…"

As I sit in a warm 1910 house with an almost soundless Samsung 16kw R290 nestled and virtually invisible in a flowerbed I can only be satisfied with choosing Econic.

Echoing pretty much everything I read in the other reviews. The best value quote, quick, more imaginative on positioning, visits from the right people to give me confidence that the installation team would be prepared for the job and adapt and deliver on time when on site. They were great and starting on a Tuesday had a working system for my wife’s family to visit on the Friday for the weekend. I only add that detail to emphasise my confidence. It was tight but they clearly understood a deadline and Chetan and his team didn’t shout or faff in it all. The system chosen at this point is working fine with only minor hiccups quickly resolved. This is a sweet spot in time to use econic to get your heat pump system. I don’t think you’ll regret it.

"I wholeheartedly recommend Econic"

I wholeheartedly recommend Econic, from Christoph's guidance, patience, and deep technical expertise, through to Andrew's clear and thorough heat assessment and Pradeep's professional and knowledgeable engineering, I think we found the best modern home heating and power engineers around. They upgraded our house in terms of clean performance and costs through a careful combination of insulation recommendations, air source heat pump installation and a battery, hooking up new underfloor heating and a existing solar system. They respecified our system without us asking for them to do so after the cold winter days, but before our installation, a clear demonstration of their commitment to excellent outcomes for their customers. Thank you Econic!

"Air Source Heat Pump - large Victorian house"

I can only echo what most of these reviews say: Econic is a top-value company that doubtless do a better job of communicating with customers, sending hard-working engineers and using quality materials. Our Samsung 13 Kw heat pump was installed in the dead of winter, which of course made our house icy during the installation, but in the end it was worth it. We have a 4-floor, 240 m2 Victorian house, but the heat pump works fine and is meshed perfectly with the Tesla Powerwall 3 home battery. Now most of our energy usage will be at the lowest tariff (Cosy) with Octopus. Christoph and particularly Chetin and his crew were brilliant for scheduling, working long hours with only short breaks, politeness and expert workmanship, even though they had to replace more pipework than expected. We decided to have one new radiator now and see how the rest of the winter goes before deciding if we need any others. We're very glad we went with Econic rather than one of the big energy providers like Octopus for the switch to a heat pump.

"These are incredibly hardworking and…"

These are incredibly hardworking and impressive people. They are engineers of the highest calibre and committed to cutting carbon use. Wholeheartedly recommended.

"Go Econic!"

I am very impressed with Econic. They are a smooth operating machine, they patiently answer all sort of questions, and they get the job done with very high professionalism. They visited our house twice before the job: once to make calculations about heaters and recommend a specific heat pump, and once to figure out the details of the installation. Then they scheduled the install, and they arrived sharp at 8 am on the day and worked incredibly hard for 3 days to finish. They did a great job, including crawling under our floor in a tiny space, and replacing 3 radiators that were not up to par. And they took care of all the paperwork (e.g. to get the grant from the govt). I am very impressed. My only minor regret is that the external unit (12 kW) is a bit large for our tiny rear garden. But another company I had contacted earlier wanted to install an even bigger one (14 kW) so Econic was ahead of the competition even on this!

"Excellent service and product "

Excellent service from Christoph, Pradeep and the Econic team. From initial contact Econic have been professional and patient. As a self- build project, the timescales have had to be moved on several occasions and despite this, Econic have been very considerate and accommodating. Having a ASHP and full hot water system installed was daunting however Pradeep and Christoph have been informative every step of the way.

As the self-build project has not completed the team will be coming back to finish the external insulation once I am ready and for which I am grateful.

Would definitely recommend.

"Good all rounders"

Good communicators, good planners, good workmen, good equipment, good after service. The difference now the heat pump is installed is tangible: our house is more evenly heated and we finally got rid of gas!

"Excellent Heat Pump Installers, caring and professional!"

The team, from start to finish have been thoughtful and considerate! From walking me through heat pump options and installation routes, to fitting my new system and walking me through the instructions.

I am delighted I've used Econic after shopping around for heat pump installers. I even messaged the team on Christmas eve when moving in to get the system online again and they were prompt to troubleshoot everything.

Thank you Christoph and Pradeep especially! Top service.