Incontinence Shop Ltd

Hospitals, Clinics and Labs
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861 reviews
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Customer Reviews about

Incontinence Shop Ltd

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Steve J

5.00/5.00

"Great prices and delivery is great!"

Great prices and delivery is great, I got an email and text message with my delivery window with DPD. I was able to follow the delivery on the map. Plain packaging was ideal!

21/12/2017

Raymond

5.00/5.00

"Delivered on time and work well"

Delivered on time and work well

20/12/2017

Jane Chapman

5.00/5.00

"Always deliver on time at the right …"

Always deliver on time at the right price

20/12/2017

MR VINCENT GIBBONS

5.00/5.00

"Excellent products and amazing service"

Excellent products and amazing service

20/12/2017

D wood

5.00/5.00

"No problems on My 1st order will be …"

No problems on My 1st order will be ordering again

20/12/2017

David Gray

5.00/5.00

"I have ordered from this site a couple …"

I have ordered from this site a couple of times, the order is always well packed and delivered on time.

20/12/2017

Judith Pemberton-Bennetts

1.00/5.00

"Poor customer service"

They offer expensive next day delivery then don’t deliver th next day. No refund offered. Just sorry for the inconvenience. There are plenty of other companies out there who offer these products, I will use them next time. I always judge companies by how they react to a problem. The incontinence shop have failed.

18/12/2017

William Mynard

5.00/5.00

"Website was very easy to navigate"

Website was very easy to navigate, ordered without any issues and delivery was exactly what was specified. Have been looking for a reliable site to buy from and these are them!

15/08/2017

Nick Wellings

5.00/5.00

"Fast Friendly and Discrete"

I recently made my 3rd purchase from the guys. I initially didn't know what the best suited product would be, however after a quick telephone conversation my mind was at ease. A guy called Joe was very understanding and knowledgable. He offered some great advice and the products arrived the next day. A perfect all round service. You can even collect from the store too!

27/01/2016

Paul Wynter

2.00/5.00

"Very poor experience"

We have placed two orders with them for incontinence supplies. Mixed sizes and type adult pull ups and disposables and large .6ml plastic pants/bloomers that will survive repeated washings used in nursing. The products were excellent being the usual bulk disposables (diapers) and the plastic pants/bloomers are made by Babykins in Canada. However, the second order has problems.

We noted on the two invoice and order progress emails no actual data, the emails were empty of text. We use an offline email server (not gmail) and a normal email package for hundreds of commercial emails daily, so nothing wrong with our office computers. Some time later we ordered more products and again we noted their commerce system sent a blank reply, followed by two empty emails. No VAT invoices and no tracking data!

21/11/2015
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