"If I could leave zero stars I would"

If I could leave zero stars I would. No communications and still haven't received the product.

"I never got my safe"

I never got my safe. It's been over 3 months.

"Beware of Locker down"

Beware, terrible customer service. Would definitely not recommend. I used them a few years ago for my Tundra and was pleased with both the product and the service. Purchased a safe for my new truck in June didn’t receive for over three months couldn’t get anyone to call back and give updates. Sent my order three month later missing accessories and now will not return my calls or emails and definitely not the quality product I received five years ago. Now I am out the accessories and the money. Won’t use again!

"Company in bankruptcy"

Ordered on 8/2/24 and card charged on 8/5/24. Never received anything. Emailed on 8/29/24 with no response. Emailed the owner & got this response today, 9/29/24.
"I’m sorry to inform you that we lost our parts fab shop and can no longer get product. After trying everything we could, we have been forced into bankruptcy. We have exhausted all of our funds and suggest that you dispute the charge with your credit card company.
Again I apologize for the inconvenience.
Bobby Newell "

"Waiting since August 8th"

I usually don’t write reviews but something needs to be said. I’ve called emailed and just about started using smoke signals and haven’t received any response from Locker down on the status of my order. It’s currently the 23rd of September i ordered August 8th. I wouldn’t care and wouldn’t be writing this negative review if they at least called or emailed me acknowledging a lead time but this is poor customer service. I’m a Police Officer and I need the trunk vault for my equipment and I’ve been relying on a non bolted down safe I keep in my trunk for the past 4 months. Update 9/25/24 just learned Lock’er down has gone out of business and they are not turning off purchases on their website or notifying anyone please read this review so you don’t make the mistake of purchasing (YOU WONT GET THE PRODUCT)

"Charged never got an email on updated…"

Charged never got an email on updated order status. Phoned told that i cancelled order. Seem not to care. Everyone i have talked to with product likes them. I will never know.

"Poor Communication"

While I like your product (I've had one in my vehicle for six years) I was disappointed when I ordered a new one. Your website offered a version for my new truck, you accepted my order and took my money, THEN advised me the item was on backorder. Then when I sent you an email asking if there were other versions (bio & code) available, no one responded.

"Product was never shipped"

Product was never shipped. I tried 3 different emails and 2 different phone numbers to contact the company including the owners cell phone but they have not returned any calls or emails. This company is a scam. Numerous people are having the same problem if you look at the company Facebook site.

"Well Constructed, Fit Perfectly"

Ordered online. Received it in 3 days, Very well packaged, Fit perfectly in our 2020 Chevrolet 3500. Very well constructed. It is exactly what we were looking for.

"No Response"

I ordered a long gun safe on August 6th. I’ve sent multiple inquiries over the last 3 weeks asking for an estimated delivery date and cannot get any response so if I don’t receive a response to the email i sent this morning, I will be disputing the charge and having it reversed.