"Amazing Adventure Viewing the Auroras"

Roberta did a fantastic job planning my small group adventure to Fairbanks and Chena Hot Springs. Everything worked out perfectly, even the Northern Lights made a debut during our stay. I will definitely refer other guests to Explore Tours for their Great North Adventures. Thank you!

"Explore Tours guided us perfectly!"

Explore Tours interpreted perfectly our desires and produced for us a perfect program for the four days we spent in Nome and on Knik River Lodge. We have been very happy about content and service provided by Explore Tours.

"Best vacation for our family and …"

Best vacation for our family and Explore Tours went above and beyond to provide a great experience for all our family members.

"Alaska"

We expected the cabin at Grizzly Bear Resort to have a kitchenette or at least a small fridge. It was really did not have anything extra then a hotel room. Love the Talkeetna Cabin and the Phantom fishing. The tour plan was great giving you time to drive to your next destination. Alaska was beautiful.

"Bad Hotel Stays"

I booked a seven day 6 nights Alaskan tour package and I was not satisfied with the hotel accommodations Explore Tours booked for me and my husband . I booked my reservation with Ms. Kami Karp. I asked her if all the hotels I would be staying at had good accommodations because I didn’t want to stay in a bad or rundown hotel. She assured me that all the hotels were good hotels and my stay would be comfortable.

The Harbor 360 Hotel was a low budget hotel worthy of 1.5 stars. The furniture in the room was worn. The one elevator in the hotel was very slow. We had to use the stairs to leave and return to the room. My view was the parking lot.

The Denali Bluffs Hotel was also a 1.5 star budget hotel. The room was so tight that I had difficulty moving around without bumping into the furniture. The bathtub was dirty and the bathroom sink was stopped up. The television in my room had poor reception. Upon my request the hotel staff cleaned the bathtub. The plumber could not fix the sink and the electrician could not fix the TV. My room was finally changed after I asked for the manager. The room should have been cleaned and the plumbing should have been fixed before my arrival.

These two hotels should not have had 4 or 3.5 star ratings. We were led to believe these hotels had great accommodations and this was not the case.

Sincerely,
Unsatisfied customer

"I booked a 3 week tour of Alaska with …"

I booked a 3 week tour of Alaska with Explore Tours. We had a few set backs which started with our arriving flight which couldn't land due to weather. Explore tours helped us out by shifting hotels and getting us back on track when we arrived a day late. Then, one week in I had a bad fall while hiking in Denali and broke my ankle. I needed surgery and a 2 day stay at a hospital in Fairbanks. Again, Roberta from Explore tours bailed us out with some rearrangements so that we could continue our trip after I got out. Overall, our Alaska experience wasn't what we expected, but the planning and accomodations were first rate, and Explore Tours emergency support was really there when we needed it. I would use them again.

"Great Vacation"

They did a great job meeting all of our request. We only had one little time difference with a booking but everything else was great! I would definitely recommend this company to anyone. Our vacation was wonderful.

"Anchorage to Seward transfer"

Timely pick up and leisurely and informative day tour from Anchorage to Seward. We were lucky to be the only guests so had a private day in a van with a very lovely and professional guide. She was most knowledgeable and catered the day to us.

"Most Enjoyable Experience"

EVALUATION OF EXPLORE TOURS Lee C. Drickamer

My wife and I completed a 46-day Alaska trip adventure in July. This included 31 days in the state as well as driving to and from Alaska. The core of our journey was arranged by Explore Tours. They did an expert job with the overall planning and with many of the details. This included hotels, tours, several short airplane rides, and guidance on driving and sightseeing. Our enjoyment of the travel was enhanced by the planning and arrangements done by Explore Tours. As with any trip of this length, there were several glitches. I have been most pleased with the handling of these issues. Working with the good people at Explore Tours was a fine experience; I will use them again when I return to the great land of Alaska again.

"We have used Explore Tours twice and …"

We have used Explore Tours twice and will continue to use them. They helped me create the perfect itinerary each time. On the last trip we had some airline delays and once I called Explore Tours to let them know what was going on, they immediately called the airlines and made sure we were taken care of for the night and rearranged our itinerary. Because of their quick action our vacation was salvaged. All the staff I have worked with at Explore Tours are friendly, personable and very good at what they do. I can't say enough good about them.