"This company is dreadful"

This company is dreadful, we have got a half built garden room which is still wrong in that the walls are too high to have a pitched roof and the window apperture is too high from the ground. He sent builders who didn't use tools - no spirit level , trowel or building line, consequently the build was taken down once the building inspector saw it. He sent a new crew who parked up on our drive in their caravanette for the night plugged into our electricity. On average the workforce worked for 2- 4 hours a day then disappeared for weeks. Job started in July , now we want him gone for good. He has a scary attitude where he says everything is our fault and we should let these inadequates get on with the job! Beware this company and the new one he has started. Also we paid 50% deposit and are well out of pocket now, seems that is his normal practice. Don't do it !!

"No windows fitted, deposit payed 5 Months ago"

5 Months after paying a 50% deposit and after 3 appointments (over several Months) where fitters failed to turn up, Sage WIndows have stopped responding to calls or emails. They have £2800 of my money and I've not had a single window fitted.

I'm now having to take them to court. Use at your peril!

"Door fitting"

Ordered a door to be fitted to my house, door was nice and neat but handle is about half a foot higher than expected

nice finish to the door and prompt business

"still waiting for my windows pay…"

still waiting for my windows pay deposit back in february and all i have is bad luck or bad service fist appointment to fit windows the glass makers have not delivered glass second appointment fitter heart attack third one van broke down fourth time fitter food poisoning one month after the food poisoning still waiting for windows

"Steer well clear of this company"

Steer well clear of this company. I paid them in March 2018 for window and never fitted it. And the windows and doors he did fit are all faulty with cracked window frame, door frame and can't even open lounge windows as did not fit pull rings to pull down. He ignored all my recorded delivery letters, then said the window had gone missing. Sent loads of emails over the last 15 months. He then offered to give back my money if I removed negative review. I removed review and he sent me a cheque only for him to cancel it so it bounced. He posted a libellous comment about me on Trustpilot calling me a gold digger. Even telling trustpilot he'd never done any business with me, but he forgets I have all the paperwork and emails he has sent. I hope they can sleep at night.

"amazing service"

John and the designed the windows specifically for my needs and I was very pleased with them. Today their customer after sales service was second to none as I had a problem with one of the window handles . They were there the same day and all fixed ! I’m so glad I chose sage windows. Thank you John and the team x

"We have done business with Sage Windows…"

We have done business with Sage Windows for years and would highly recommend them for windows, doors and conservatories.
They are extremely honest, reliable and trustworthy and we will
certainly use them again.

"Thief and conman"

Thief and conman

"Sage Windows, a great company with awesome director and teammate"

We have selected sage windows to replace 5 windows and main door not due to price as we have received similar quotes from other companies but because: 1) John Lepp is a very nice nice person with an easy going character that you can trust his word and he would make sure that everything will be done to high standards 2) the payment schedule is fair (50% deposit and 50% after installation and to your full satisfaction). Our job was delayed for 5 weeks due to problems with the glass company but John informed us straight a way and kept us updated until finally we had our windows and door installed. His team was nice and polite and they listened to our requests regarding the finishing. In the final day, John came personally to see the finishing and asked his team to make sure everything has to be perfect as We kept asking for more touch up in the walls, John and his team listened and did everything we asked with a smile. All rubbish was cleaned from our driveway without any delay or hassle. Everyone kept asking us if we are happy with everything and we have to say this is an excellent customer service from a company that cares about their customers and therefore I would definitely recommend Sage Windows to everyone and use them again in the future if needed. Special thanks to John Lepp.

"Friendly, Responsive and Efficient Company"

Friendly company and easy to deal with. On the face of it, work looks fine but only weather and time will tell what the quality is like. I am expecting a guarantee of 30 years which means that the work must be superlative.