"After waiting 45 minutes for my…"

After waiting 45 minutes for my appointment the Doctor cancelled it. An alternative appointment was not offered. To book another appointment I have to pay again. I was still charged the full fee and now have to chase a refund.

"Their reset password feature is the…"

Their reset password feature is the most screwed up I've ever seen in 30 years. Plus, when you FINALLY get in, you have to re-create your account. (Even though you had one.) Just ridiculous waste of 30 minutes.

"No duty of care"

Not a great experience. The doctor issued inadequate prescription quantities and then refused to add more without paying for another appointment.

Doctors on Demand do not provide a duty of care to their patients. I would not trust this company with your health or medical history.

"Disorganised booking system. Fail"

Cannot book appointment online. System not allowing process. Website poorly thought out and designed. Looks like they took my credit card payment though. Zero confirmation or denial of payment on site. No reply from admin. Best avoid. Plenty of more organised competition.