"Very happy with Yophoto"

Yophoto are always excellent in my experience. I use them for all of our birthday photo albums. They respond quickly to emails and are very helpful and willing to be as accommodating as possible. The photobook quality is always fantastic. Highly recommend.

"Quick response and personal service"

Online site easy to use first time. Processed quickly that day/night and dispatched. Great for quick turn-around. Paid extra for 1pm special delivery, got acknowledgement from RM for next day but arrived 1 day later. Yophoto rang me 9am to say they were sending another copy at their expense. Nice to have a personal touch these days!

"Easy to create online and super fast delivery - amazing!"

Just wanted to say thanks for such a great service. I’d already tried two other websites and found them hard to use (or got to the end only to find out it wasn’t really next day delivery!). The site was easy to use, really quick to add photos and move pages around. The finished result did come the next day and is lovely. More of a brochure than a photobook which is fine for what I needed for me I really appreciate the quick turnaround. Will order more!

"Perfect"

I realised that I’ve just ordered my 10th photo book with yophoto and never left a review. I’ve always been really happy with the service. The software is easy to use and gives lots of flexibility to tailor your book how you’d like. I’m always amazed at how quickly the products arrive and they look great too.

"Just great"

Now I'm used to it, the on-line editing tool is great - does all that I need. So, production and the ordering process was easy. I submitted my order on a Thursday evening (after normal hours), received notification of dispatch mid-Friday morning and it arrived on Saturday. It was very well packaged (love the tissue paper - nice touch) and the quality was excellent. No complaints and happy to recommend.

"Outstanding quality & service..."

Outstanding quality & service. Delighted! Would not hesitate to recommend or use again. Many thanks.

"excellent service and quality"

I needed a photo book quickly. Designed in one evening in the YoPhoto editor software. Was a little put off at first but very quickly put together an A3 50 page book with over 200 photos.
Order submitted following day. Shipped next day and arrived pre-1pm the following day.
Excellent service, excellent quality.
Very pleased as the book was needed for an important occasion.

"Good product & service even when delivery messes up"

I've ordered about 10 calendars from Yophoto over the years. They've all been produced quickly and to a high standard and have been gratefully received by the people to whom I've given them.

There was a mess-up with the delivery of the last one I ordered but David Lavington attended to it with great diligence.

"Very poor product and service"

Very poor product and service. I ordered a quick book. And got printed folded card with exposed staples. Anyone could do this on a printer. I was told to get it next day it was £15 delivery yet when I've checked the postage for essentially a medium letter it is not costed correctly. I complained and got no response. I was then sent a further delivery date which was an admin error and rather disrespectful when I hadn't even received a response to my complaint. I complained again and was responded to very poorly. Would never use again it was a real disappointment as a Christmas gift. This was a book for my husband written by his daughter who he went a long time without seeing and fighting for and was meant to be special. When I explained this there was no acknowledgement. I thought this was an established professional company. Be careful what you order as quality is not what you get.

"Rude"

I was calling to check on the status of my order. I first of all they tried to get me off the phone and I was told to email them. When I refused the gentleman who got on the phone was dismissive and quite rude. My photobook hasn't arrived yet so cannot comment on it's quality, but it is irrelevant now. Plenty of companies make nice photobooks - a simple bit of customer support goes a long way.