Surgery Group

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234 reviews
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Surgery Group

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Ram B

5.00/5.00

"So happy with the service and outcome…"

So happy with the service and outcome 12 months on. It’s 10x better results than I expected, I can’t put into words how chuffed I am.

Jake is a great guy and has kept in touch throughout.

If you’re considering a transplant, don’t bother looking elsewhere, just book in with the Surgery group, they’re legitimately the best.

28/04/2022

Louis Williams

5.00/5.00

"These guys deserve 10 stars"

After a few years of thinking about getting a hair transplant I decided that this year was the year. I enquired at various places in the UK and in Turkey, looking at price, reviews and patient outcomes and the surgery group came out as the best all rounder. Out of all the places these where the only place that would answer all my questions without pressuring you into booking. They go over and above your exceptions! Jake is wicked he is always at the end of the phone if you need him for anything and regularly checks in to see how your doing before the op, on the day and after the op making sure everything goes/went well and that you’ve got the right aftercare. I had my op done by Dr Ahmad, he settled any nerves that I had and made me feel at ease. Dr Ahmad and the team chatted and had banter with me throughout the op! they even offer to put you on medication to stop any future hair loss. I’ve got a few mates that have had their hair done at various places and most of them have had some form of bad experience along the way. These guys deserve 10 stars, cheers Jake, Matthew and the rest of the team :)

19/04/2022

Ed Ward

4.00/5.00

"11 month post transplant - honest review."

Late 2020 I was driving back from London and stopped to buy a coke. I happened to have a bandage on my head (long story) and the guy at the till asked if I'd had a hair transplant. "A what?" I said.
He rubbed his head and showed off his hair as he explained that he'd been to Turkey and had hair follicles taken from the back of his head and transplanted to the top. Now, having inherited an embarrassing bald patch, getting a little bigger each year, and at that time about the size of the palm of my hand, I rushed home to Google hair transplants.
Turkey is a hotspot for these surgeries - and it's pretty cheap too. But after a little while online you'll find the few horror stories that put me off. A safer bet, I thought, was to find somewhere in England. Surgery Group don't charge much more than the places in Turkey and I could drive back home the day after.I got in touch with them and was booked in for May 2021.
The day of the surgery I was feeling a bit panicky but Ish, the brain surgeon that was in charge that day, was very calming. He and Evie, his assistant, actually managed to get me laughing during the procedure, such was their amazing bedside manner. There was only a little bit of pain at first, as the anaesthetic was put into my scalp. We stopped half way and had a break - a little bit of food and a leg stretch - then got back to it. The whole surgery was over in 6 hours. And then back to the hotel to chill out. Well, this was the hardest part of the transplant - sleeping sitting up, it turns out, is really tricky - but after a week or so (I can't actually remember how many nights I had to sleep sitting up) it was done and dusted.
Then comes the waiting game. After the initial shedding of the transplanted hairs I was taking hundreds of photos every week to see each new hair as it came through. I'm not doing that any more - there must be a few thousand hairs there now and I'm officially no longer that guy with the weird monk-style bald patch. It honestly just looks like I'm thinning a bit at the back which, as a forty year old, isn't too bad. I'm going to the barbers every few weeks now, just for the novelty of it! One of the best things about where I am now, 11 months on, is that when I run my fingers through my 'new' hair I can feel a bit of stubble, which means that there is more hair to come and it will thicken up even more over the next few months.
There were a couple of downsides to my experience, which I will briefly go over:
Having hair transplanted into the crown you have two options - all the hairs in the same direction (better for looking thick) or hairs in a swirling pattern (looks thinner but more natural). I wish I had talked in more detail about this with Ish beforehand and gone for the natural swirl look rather than all in one direction.
I counted (yes I counted, I am a maths lecturer) a few hundred fewer follicles being extracted than I paid for. Am I bothered about that? Not really. Is that Surgery Groups fault? Absolutely not. I looked in to it after my surgery and there's a lot of BS about the number of follicles being transplanted and numbers get massively exaggerated - particularly from Turkey, where people claim they do 5000 or 6000 in a day. So, don't get caught up in the numbers and trust that Surgery group will give you good density whilst leaving plenty of follicles for a future procedure.
Another tip is, if you're allergic to antibiotics, let Matthew know before hand so Ish, or whoever does your procedure, can sort that out in advance.

Amazing what can happen after you stop for a coke on the M1!

16/04/2022

Thomas

5.00/5.00

"Thank you for the very great experience!!"

I had been recommended this company from my brother who had his one about 1 year before mine.

He passed me Jake's details and from there I got some really good information to see if I would like to proceed with this procedure. I also had a consultation with Dr Moussa Ahmad and decided to go ahead with the surgery.

Surgery day was very professional. All the techs there were amazing and the Dr explained everything clearly and gave me instructions for aftercare.

Well I'm now over 3 months post surgery and already feel it's life changing for me. Previously I was wearing caps, but now I can finally enjoy my hair again.

If you're thinking of traveling to Turkey to get the procedure, I would really recommend getting it here in the U.K. with the surgery group. Good price and a very experienced group of professionals.

Biggest thanks to all the staff!!!!!

13/04/2022

Chris Wheatley

5.00/5.00

"A reassuring experience from a top class org…"

I cannot speak high enough about everyone connected to this organisation . Pre consultation to aftercare, the attention, care and reassurance given was absolutely first class… this is a big personal step to take for anyone and the surgery group made it very easy for me at every stage. I cannot recommend this organisation highly enough… just fantastic, thank you so much to everyone involved in my journey, excited now to see the results of your hard work.

11/04/2022

Mr & Mrs Read

5.00/5.00

"Highly recommendable"

Really great team and relatively painless, stress free procedure.

The pre-op consultation was straightforward and informative. The procedure was easy and as I say pretty painless - bar the initial anastetic injections but even these were nothing more than a bee sting. Staff throughout were brilliant.

After car support and advice has also been great.

I like to see myself as a macho man (my wife would say otherwise) and the idea of having cosmetic surgery would have previously been frowned upon by myself and my friends. Honestly though my friends have been great about it, a bit of banter here and there but at the end of the day if you're not happy with your hair do something about it - you have nothing to lose (bar £££).

If people ask my why I just say that it's just because I wanted to, because I didn't like my rubbish patchy hair. No other explanation needed.

The word transplant sounds scary but it's just someone moving some hair from the back of my head to the front.

Really happy so far and money well spent 👍🏼

07/04/2022

Niraj Lakhani

5.00/5.00

"Very professional"

Very professional, friendly and informative. Two weeks in only and I’m already really happy with the results. Definitely recommended

29/03/2022

Cozzy_A

5.00/5.00

"I cannot recommend Dr Moussa Ahmad enough"

I cannot recommend Dr Moussa Ahmad enough!
It has been just under 7 weeks after my hair transplant by Dr Moussa Ahmad.

I cannot comment about the results of the hair transplant as I still have a long way to go before seeing the final outcome however I can speak about the overall experience.

From the outset, Matthew had been very responsive by text and calls with any questions I had. Matthew is very knowledgeable and had an informed response with any question I threw at him in the run up to the surgery.

I had an initial consultation with Dr Ahmad Moussa which was very helpful and the Doc was able to rest my concerns with a lot of things and gave me a sense of assurance. Upon my research of Dr Moussa, I realised how experienced he was a doctor and felt safe in his hands.

My ONE gripe with this whole experience was the initial hotel I was booked into for my trip to Nottingham. Avoid Bennetts Hotel at all cost. Despite the close proximity to the surgery, I had the worst night sleep (basically none) due to loud bangs and talking all over the hotel at all hours of the night. The breakfast was also horrendous. I expressed my dissatisfaction with Matthew in the morning and he told me to book the local Novotel at his cost for the second night. I did this and the Novotel was a million times better. I haven't marked down the Surgery Group for this because it does not reflect the service I was provided either by Matthew and Jake nor Doctor Moussa.

Despite my horrid night before, Dr Moussa looked after me throughout the procedure and I felt calm when he was around. Dr Moussa applies the general anaesthetic and then supervises the several technicians who extract the hair from the back of your head. Upon conversing with the technicians, they all seemed to have over 10 years experience (bar one trainee who sat in for only a short while). The technicians who seemed very knowledgeable and experienced and I was happy to have them working on my head.

Doctor Moussa carried out the incisions on the top of my head and I was so calm that I actually fell asleep! After that, the technicians implanted the extracted hair follicles.

I had 2,400 grafts so overall I was in the surgery for 9 hours (less an hour or so preparing and eating lunch). I cannot lie and say it was a pain free experience but no pain no gain, as they say. My head was extremely sore the first night but the painkillers helped.

I stayed at the Novotel the second night and it was a far more pleasant experience. I woke up, had a lovely breakfast, then made my 2 hour journey home.

Matthew passed me over to Jake for the after care. Jake checks up on you every day for the first week or so. Again, I threw a lot of questions and he was quick to respond. You never feel alone in this.

I recovered well in the initial two weeks. Sleeping upright is tough but if you have the right pillows you manage. I am at the seventh week and all the hairs from the transplanted grafts have fallen out as expected. Still got a long way to go but could not be happier that I actually did it.

My cousin took one look at me when I got back home and already booked his surgery and got it done within 4 weeks of me doing mine.

Like I said before, it is not a pain free experience and it is a rough couple of weeks but I would do it all over again. I may still do it again to do add hair to my thinning crown.

It may be cheaper going abroad but knowing you are being looked after by doctors qualified in the UK with the correct insurance is priceless. I cannot say how much better it feels knowing that I had the security of doing it in the UK. I would definitely recommend Dr Moussa Ahmad to anyone and already have to many people who have been very interested with my progress.

18/03/2022

Anonymous

5.00/5.00

"2 months into FUT procedure..."

I did a lot of research before deciding who I should go with for my hair transplant, and Surgery Group were way above every other service provider in the industry that I contacted. From the off Matt was very open, honest, friendly, and knowledgeable. He also set up a phone consultation with Surgeon Dr Ahmad Moussa, to discuss if I was a suitable candidate and what I was hoping to achieve. I was filled with confidence throughout, that the Surgery Group genuinely take pride in their work, and the reputation and outcome of such is of upmost importance rather than simply making a sale.

I was torn between FUE and FUT even up to a month before my transplant was booked. Matt and Jake went out of their way to help me make the right decision, and being a man with long hair (that I wish to maintain) I’m glad I eventually went for the FUT procedure.

The day of procedure itself was fine. Dr Ahmad’s team of technicians were equally friendly, and the “family” feel of the group throughout put me at ease whilst continuing to instil confidence that I was in expert/competent hands. Any questions or concerns I had were always dealt with, and the same standard of support has been kept up with the after care. Particularly during what was quite a difficult first night at home!

Having had the transplant in January I am currently in the ‘ugly duckling’ phase of growth, meaning not much is going on. But I can see the potential and remain very hopeful of a good outcome. Afterall I’m in this for the long haul, not a short term fix. As such I can’t recommend the Surgery Group enough for anyone considering a hair transplant. If I ever need further work or top-ups, I’ll definitely be doing so with these guys.

18/03/2022

Scott Wood

5.00/5.00

"Equally as impressive the second time…"

Equally as impressive the second time around.
This time I went back for a partial beard transplant, arrived and greeted warmly along with two techs and Dr Ahmad Moussa, having used Dr Moussa before I wanted him to preform my second surgery. He’s very open, willing to work with you at every turn and won’t make anything happen until you as the patient are happy with it.
I find he really goes above and beyond and can you ask for anything more?

Two techs were wonderful, caring and looked after me well.

Jake was the guy from the start to the finish line. Set up, reminders, payment, aftercare, simply fantastic what he does within the company.

Highly recommend the whole process, company and premises.
Hope they make many more people happy.
Best of luck to you all!

17/03/2022
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