"Their communication is the worse and they not trustworthy "

I ordered a Nike max tracksuit for my son birthday, it took over a week to come. The first day my son wore it the A dropped off I contacted the company who told about five days to replay to my email. They advised me to sent the faulty item back and send them proof that I had posted the item which I did and they would replace the item upon proof of postage. I did everything they advised me to do yet it’s been over three weeks and I have contacted them to find out where my item is and they claiming that they have not received the item. I have sent them copy of the picture item been delivered to them and signed for but yet they are claiming they have not received the item. I have emailed them several times regarding my item being replaced by I have gotten no response from them. The worse company I ever bought from would by from them again or recommend them to anyone.


UNHAPPY customer

"Genuine item - speedy delivery"

Top guy, speedy delivery. Would recommend.

"Review"

Raw ting, safe

"I had the pleasure of receiving…"

I had the pleasure of receiving exceptional customer service from Elis at Lost in the source. Their dedication and commitment to helping me find a specific pair of trainers that were seemingly impossible to find elsewhere were truly impressive. Elis went above and beyond, utilizing their expertise and resourcefulness to track down the elusive shoes, providing an outstanding shopping experience that surpassed all expectations. Highly commendable!

"Brilliant service from start to finish"

Brilliant service from start to finish, wide selection of products on the site and easy to use and checkout. Also, really quick on delivery, would 100% recommend!

"Great service"

The service provided was exceptional, with prompt delivery and everything I required readily available. Communication was effortless, and they went the extra mile to ensure they sourced the products I needed. Instead of going silent after payment, they regularly updated me on the delivery status. I will definitely be making future purchases with them.

"Always a pleasure"

I've bought from LITS a fair few times.
Always had an easy experience with purchasing.
Can't thank Elis enough for the quick delivery times aswell.

"100% legit & authentic stuff from this…"

100% legit & authentic stuff from this website, when a item that I had ordered wasn’t in stock I was fully refunded and updated on when the stock would be available again. I’ve made 3 orders from this website and I’ve received every item in 3-5 days. Excellent communication & very helpful customer service. Would 100% order from here again without a shadow of a doubt.

"Excellent service"

Excellent service, couldn’t be more helpful, everything sourced and delivered quickly. Have ordered from them multiple times.

"100% Recommend"

The product selection is impressive, and the staff provided excellent guidance in selecting the perfect trainers for my needs. The customer service deserves a perfect score of 10/10, and the delivery was swift. I highly recommend their services.