Select Motorhomes Ltd
Anthony Judge
"Greedy boys."
We were interested in a campervan at Select motorhomes. They offered to take our caravan and car in part exchange and Oscar said he would give us a really good price. While we waited for the phone call to tell us the deal we actually decided that the campervan was a bit overpriced compared to other vans of the same ilk. We had a phone call, 4 days after our initial enquiry, to tell us they had some really good prices for our caravan and car. The caravan was £4000 below an average price for the type it is and the car was £2000 below. Bearing in mind that both were above average condition. I just think they are being a bit greedy bearing in mind they would be making a profit on the overpriced campervan as well.
Tracy Brooke
"A Company of Liars"
We arrived at Select Motorhomes interested in a Burstner Aviano (2009) AY10 AOD. At first inspection the motorhome was just what we were looking for at the right price. Rob showed us round and explained that the motorhome had been sold two months ago, but was recently returned as the owner had a "change of circumstances". Rob offered it to us at £29,995, five thousand pounds less than the Autotrader price. We agreed to place a £500 refundable holding deposit to remove the van from the market and return a couple of days later for a test drive.
While doing our research into the motorhome and the dealership, we found a review submitted by the previous owner. Clearly the motorhome had been returned due to a long list of faults and a failure by Select Motorhomes to rectify them and stay in touch with the buyer. Having been lied to, we returned to Select Motorhomes and was seen this time by Barrie. When asked why the motorhome had been returned - this time we were told there were issues with the Motorhome which they agreed should be rectified. In their view they had tried to deal fairly with the previous buyer but he had "issues". Barrie admitted that he had seen my post on a Facebook page trying to locate the previous owner, so he knew that I already knew the truth.
Still very taken by the Motorhome but wary of the way the dealer had behaved, we agreed a list of remedial work with Barrie that would be completed before we upped our deposit to a £1000 non-refundable deposit. When this was complete we would return and inspect and if happy, up the deposit. Then further work at our cost would begin.
One week later having followed up our agreement in an email and received no response, I called Barrie and was told that no work had begun as we had not upped the deposit to the full £1000. He denied making any agreement to the contrary and said I must be confused.
I believe that a decision has been made to pull out of our deal because they made an error in the price offered to us and because the remedial work needed will eat into their profit margin too much. They would rather try to sell the van again to another unsuspecting buyer who has no knowledge of its history, as they tried to do to us.
Honesty and good communication is clearly not something you can expect from this dealership/broker. They are prepared to lie whenever it suits them. I am waiting for the return of my refundable deposit.
James Arthur
"Sold my Camper quickly for the right money"
They sold my Camper for me. Got a decent deal and was sold within a few weeks. Got plenty of great stock too so when I'm ready to buy something I'll be coming back. Thanks to Rob and Simon
Pete Codman
"Excellent Company and Service"
Been looking for a specific layout campervan. Went to Select, and to my surprise I knew the owner, Simon from some years previous as he used to sell me vans for my company. Anyway they had just the layout and age of campervan I was looking for. I agreed a price with Barry, Sales manager and a few items I wanted doing and all went smoothly. Later, a problem occurred with the fridge. these things happen, but no drama with Select. Took it to my local agent who put it right as the trip back to Select was difficult. Select paid the bill direct, not through my warranty they gave, immediately! In essence the service and after sales was exemplary. I would highly recommend Select Motorhomes for your next purchase.
Julia
"Fantastic salesman ,Chris .He knew…"
Fantastic salesman ,Chris .He knew absolutely what we needed to know and what would suit us .We still aren’t sure if we will buy one ,but we will definitely go back to him if we do ,no need to look anywhere else .
Naomi H
"Review for Select Motorhomes my frustrating…"
I am writing to share my frustrating experience with Select Motorhomes.
I paid a deposit for a van on 19th April, with an agreement on several items to be completed. Despite being told on 9th May that the van would be ready by 11th May, it is now over 9 weeks later, and I still do not have a working van.
Numerous issues have arisen, including incomplete agreed-upon items and delays that have led to additional costs for road tax, insurance, wasted time, and fuel. I started paying interest on a van I don't yet have.
Repeatedly, I asked for the refund policy with no response. When I finally requested a refund, it was rejected, citing the Consumer Rights Act, despite multiple failed repair attempts.
The lack of communication, refusal to provide the refund policy, and ongoing delays have been extremely disappointing. I hope this review prompts Select Motorhomes to improve their service and commitment to customers.
L Lewis
"Fantastic service. "
From the first visit to actually purchasing our Motorhome was seamless. I can honestly say dealing with Chris and Barrie was an absolute pleasure and they genuinely seem to go that extra mile to assist you, with no hard sales pressure. I can give no better accolade than to say when I eventually upgrade (there’s an A class out there with my name on it), it will be from Select Motorhomes. Thank you guys!
Sharon
"Worthy of 6+*'s"
Worthy of 6+*'s.
We were extremely happy with the sale & service we received from Chris his patience is commendable. The care and time Chris took with us to ensure (us novices) had all the information we needed to make the right decision for our new motorhome adventures. We had actually been to the caravan & motorhome show in Exeter the previous week but were overwhelmed as 100's of vehicles on site but the sales experience for us was too pressurized so much so we nearly didn't buy a motorhome at all. However we remembered we had seen a Motorhomes site near trago mills so on the off chance popped to see if they had a small motorhome that's suited two people. I knew once I saw the right one I'd be sold. The thing that stood out for us is firstly there is no pressure selling at Select just knowledgeable staff who love their job and helping customers find the right motorhome for their needs. Nothing was too much trouble for Chris. And he offered us a refundable 500.00 deposit which removes the vehicle from sale whilst you go home and think about your purchase. For us being new to this the vehicle had to be right. The deposit we felt took away that feeling of pressure to buy it now. Reflection time is really important. Those few days allowed us sufficient time to research the vehicle online secure storage facilities, quotes for insurance. And to see if the model actually meet our needs. Every detail was clearly explained by Chris and often twice because we did struggle to take in all the valuable information first time round. To assist customer in the after sales process Chris recorded a video a walk around of the vehicle - things to remember so we were able to listen to all the information at our leisure. My husband and I have absolutely no hesitation recommending Select motorhomes if your are thinking of a nearly new motorhome. As first time purchasers they company and Chris especially exceeded our expectations on every level.
Ian Henderson
"Select motorhomes limited"
Nick Rich and the team helped sell my motorhome with ease and made it an absolute delight to deal with them.
The transaction was quick and the agreed monies was payed in full without fuss.
Totally reliable
Tatally trustworthy
Thanks team
Jackie Lunn
"Exceptional service"
Can’t give enough praise to Nick and Si. They arranged for our Motorhome to be collected from Yorkshire and taken to their showroom in Devon for selling. Sold for an agreed price and money in the bank same day. No hesitation in recommending
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