"Beautiful items dispatched quickly"

Beautiful items dispatched quickly. So happy with my purchase

"I returned my items"

I returned my items, I don't think they looked like the pictures at all. They also looked quite cheap like something out of Accessories. The communication was really good on the live chat prior to my purchase but once I purchased the items the email communication was terrible and I kept having to chase them

"Lovely products"

Lovely products. Came with certificates. Fast delivery.

"Minor repair, excellent service"

Needed a minor repair to some pearl earrings. Sadly discovered that the jewellery shop that made them was now closed. Looked on Internet and found Pearl Gallery, reviews looked good so thought we'd go look. Shop window full of great looking mix of items so went inside. Lovely young lady served us, listened to what we needed and went to ask the goldsmith what he could so. He fixed there and then. Great job, will definitely go back when we want anything else. Huge thank you.

"Highly recommended pearl specialists!"

I had extensively researched about Pearls and was looking for a special necklace for my 21st birthday. I had a couple of appointments with Ritsuko and she was absolutely fantastic! She was so knowledgeable about pearls and had such great enthusiasm. She went above and beyond to find me the perfect necklace for my birthday and fit it for the budget I had in mind. I can't wait to go back in the future. Thank you Ritz!

"Excellent service."

Excellent service from the team, initially answering an enquiry, then a shop visit and discussion. Communication was good throughout, the finished article looks exquisite. So good that on collection we bought earrings to match.

"Really impressed with the service and…"

Really impressed with the service and the quality of my purchase

"Beautiful Pearl and tiny diamond…"

Beautiful Pearl and tiny diamond pendant as seen on website. Husband bought for our 30th wedding anniversary and it is perfect. Service was excellent and it arrived in 48 hours.

"Excellent customer service"

Excellent customer service - responded to my enquiry immediately and my order was with me and he next day. Product quality is exemplary.

"Happy customer!"

Happy customer!