"Worst experience"

Ordered a pram with a rain cover and car seat cover. I got an email today after 4 days that my order has been cancelled and I am now waiting for my refund. No communication as to why its been cancelled. Poor customer service. Now I have to look for a pram elsewhere, what a waste of time.

"Don't bother!"

Ordered a pram and paid extra for rain cover.... I got an email stating cancelled and awaiting the refund. No communication as to why its been cancelled. Really not. Impressed. Poor customer service!

"Poor customer service"

I ordered a crib mattress due for delivery in 5-10 working days. There was no sign of any update so after 12 working days I emailed them. No response was received, just an automated email saying my order had been cancelled. Very poor customer service.

"Poor customer service"

Poor customer service. I ordered chest of drawer/baby changing as it stated delivery was within at least 7 days I received a call to say this was an error and item not due until May. I said this was fine and stated I did NOT want a refund to keep the order in. I subsequently emailed simply asking if there was an estimated date for delivery to receive a generic email advising I have been refunded. Shocking customer service will not be ordering again.

"Love my Snuz crib"

Love my Snuz crib, all good! Good comms and fast delivery.

"Fantastic service"

Fantastic service, delivered on time stress free thank you and would definitely recommend

"Superb service & furniture"

Superb service, quality furniture & very good after sales.

My sister is made up with what I purchased her.

Thanks
Tony

"Found the product I needed cheaper than…"

Found the product I needed cheaper than anywhere else. Quickly delivery and excellent customer service!

"Great service"

Great service, would recommend, waited 7 days and it arrived in perfect condition. Will use again in the future

Many thanks

"I ordered a Joie swing almost 1month…"

I ordered a Joie swing almost 1month ago, I was given a delivery date twice and this was not upheld, I then asked for a refund and was told the item would now be sent out and I had to refuse the delivery, the item was dumped on my doorstep, a collection was booked to return it, Little Arrivals booked the collection incorrectly with details of where it’s going the courier company refused to pick it up and I am still trying to get it sent back! The customer service is atrocious and I will never shop with Little Arrivals ever again! Please also note they have no escalation for complaints/manager/supervisor which is just ridiculous when you have a complaint and get ignored.