FirmRoom Virtual Data Room

B2B Providers and Partners
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28 reviews
Overall Rating
Customer Reviews about

FirmRoom Virtual Data Room

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Brett

4.00/5.00

"Easy to use"

Easy to use, intuitive interface

02/03/2023

Stephen Leavy

5.00/5.00

"Great platform"

Great platform

02/03/2023

Sara

5.00/5.00

"Really great software!"

Really great software!

28/02/2023

Hidekazu

4.00/5.00

"セキュアーされた迅速な情報共有"

現場からのタイムリーなデータが共有できる。パフォーマンスやリスクなど。

27/02/2023

James

5.00/5.00

"Easy to use"

It's been easy to use and easy to bring in just the new files that were uploaded into the VDR.

23/02/2023

James Cano

5.00/5.00

"FirmRoom Virtual Data Room Feedback"

Document placement, access and sharing.

23/02/2023

Kyra

5.00/5.00

"Amazing"

Great platform

23/02/2023

Eduardo

1.00/5.00

"Stay away from Firmroom"

The VDR was initially frustratingly slow, but got continually better over time (the deal lasted over a year).
The real problem was the service and support; we had two major problems with Firmroom.
(i) We had two deals simultaneously with Firmroom and one time, one client took more than 10 (ten) days to pay the VDR provider. Firmroom adopted a gangster attitude and decided to shut down both VDRs. This is ridiculous because both our deals had nothing to do with each other. Our clients were responsible for payment of their respective VDRs, not us, but Firmroom decided to pressure us -the advisor- by shutting down its service to ALL our clients. This shutdown lasted until the other client paid the invoice. It was extremely unprofessional and almost cost us (and our other client) deal.
(ii) To close the deal, our client required pendrives as back-up of the VDR (which is standard). Even though Firmroom was notified with more than a month of time, they were incapable of getting the pendrives to us (3 months after the request they still haven't arrived, they have been 'in route' for almost 2 months, the deal is closed by now). In the end we had to download a special software and encrypt the pendrives ourselves. Pathetic.

Going forward, we will NEVER recommend Firmroom to a client.

09/02/2023

Kans

5.00/5.00

"An excellent data room at a fair price"

FirmRoom truly made our lives easier. Typically used FirmRoom software to run and manage documents. We analyzed the market and this particular product against their key competitors like Ideals, Datasite and Intralinks, and found FirmRoom to offer comparable product features at competitive pricing. The interface is extremely intuitive and we love it. Overall 10/10 with a competitive price and an easy-to-use platform.

09/02/2023

Max

3.00/5.00

"No commenting feature."

There should be a commenting feature on documents. Value for money is poor compared to what is available now as alternatives in the market.

09/02/2023
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