Black Swan Furniture limited

Interior, Garden and Utilities
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17 reviews
Overall Rating
Customer Reviews about

Black Swan Furniture limited

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NinaCustomer

5.00/5.00

"We purchased a vanity unit recently and…"

We purchased a vanity unit recently and are delighted with the quality of the furniture, and excellent customer service. Highly recommend!

11/02/2025

Cassandra Morgan

5.00/5.00

"Absolutely adore my custom made double…"

Absolutely adore my custom made double vanity unit and receive many compliments on it! Lovely quality and really makes the bathroom - would highly recommend!!

17/09/2024

customer

5.00/5.00

"We cannot fault the exceptional service…"

We cannot fault the exceptional service that we received from black swan furniture, Seb especially went above and beyond to make sure our delivery was on time and perfect. The unit we purchased is fabulous and everyone comments on how nice it is. I would totally recommend them. It’s nice that if you cannot see it on there site that it can be make to your requirements. Thank you guys for a great shopping experience. Alison and David x

17/09/2024

K Martinr

1.00/5.00

"Worst company I have ever dealt with"

Worst company I have ever dealt with. Selected a bathroom vanity unit in the sale and added to basket. What arrives was not the same colour and a much cheaper version without the gold embellishments which had been shown on the sale version of what I thought I had purchased. Upon querying this I was told that would have been extra. The white marble top was too small to fit the unit and although they did send a correct size it was in grey marble. I had to pay for extra time for contractors as unit couldn't be fitted due to incorrect piece. Don't waste your time buying anything from this company. Also, going to contact Trading Standards about them

17/09/2024

Jade

5.00/5.00

"Total 1 to 1 customer experience"

Total 1 to 1 customer experience. Seb was there every step of the way helping me design my vanity unit from scratch. There was a slight delay due to Issues in shipping but I understand ocean freight has had several issues over the last few years. The end product is exactly what i visioned and am beyond happy!

08/03/2024

cresswell

5.00/5.00

"Amazing quality bathroom vanitys "

Black Swan bathroom cabinets are exceptional quality and the small family buisness a pleasure to purchase from. I brought a vanity unit for a previous house and loved it so much, brought a double and single vanity for the bathrooms in my new house.
I had to have bespoke sizes made to maximise the space in my bathrooms and this proved no problem for black swan, neither did having then painted the colour of my choice.
Great company, great service and amazing quality cabinetry.

04/03/2024

Sophie Vaughan

5.00/5.00

"Such a lovely vanity unit and Seb was…"

Such a lovely vanity unit and Seb was really helpful. Good quality and really reasonable price!

22/02/2024

From West Berkshire

5.00/5.00

"Highly recommended small family UK business"

Loved the wardrobe we bought from BSF. It’s made of hard wood, so is a sturdy piece of furniture and looks stunning in our guest bedroom. It was a joy to work with Seb and his small family business as attention was paid to the finer details (such as F&B paint colour!) and it’s good now to have something in exactly the size and colour we wanted. Great service too, would highly recommend them.

02/11/2023

Sally Mcclean-Pym

5.00/5.00

"Hargrave unit"

Purchased a single Hargrave vanity unit, the quality of the product is amazing it is definitely the centre piece of our new bathroom!
The service provided by Seb is excellent! Even the delivery service provided outshone every other delivery of sanitary ware!
Would highly recommend based on quality of the product and the customer service provided!

13/09/2023

Harrison Smith

5.00/5.00

"Ordered Hargrave Double Vanity Unit, Very pleased!"

We purchased the Hargrave Double Vanity Unit but needed the sizes adjusted to fit our bathroom. We were kindly informed of the extra time needed to complete the unit as it was a bespoke order. Delivery was approx 10-12 weeks, and we received it in week 9. It's always nice when approx estimates come sooner than later! Can't wait to finish the install and send some pictures over. Thank you!

02/08/2023
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