Mobile Inventory Services Limited

Builders, Makers and Materials
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21 reviews
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Customer Reviews about

Mobile Inventory Services Limited

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Alan

1.00/5.00

"Good Condition, Seems to be a running joke here?"

Appalling service from these "professionals". They carried out an inventory report for James Laurence Estate Agents. Despite the property having mould on the headboard, curtains, blinds, broken tiles and a sparking microwave. Most of the items were marked as "good" or at worst "aged". How can a sparking Microwave be classed as aged? Its a safety hazard! I would hate to your aged curtains if you think the mouldy mess in the property you inspected is good.

04/11/2022

Prest.

1.00/5.00

"Worst inventory company ever"

Worst inventory company ever. Had to order the inventory & check-out report via OpenRent who uses MiServices and the clerk: Dennis Haldini, was 1.5 hours late, and completely failed to deliver what I paid for. He totally overlooked the condition of my furniture while I paid extra for it. Broken bed's slats, broken lightbulbs, seriously damaged sofa etc - none of these are in his report. And after I complained about his service via the Openrent portal, MiServices just closed the job to end the conversation. They couldnt care less about customer satisfaction, and dont expect them to reply you either. They simply wont.

04/09/2022

Sami Houmrani

1.00/5.00

"Avoid do not bother!"

Unfortunately, we will be moving away from this idiot due to the jarring issues

03/02/2022

Andy Chan

1.00/5.00

"Unprofessional"

Unprofessional. Stay away

01/10/2021

Ashok

1.00/5.00

"These people are rubbish."

These people are rubbish.
Inventory Clerk took wrong meter reading with photographs which is not visible. I talked to 3 people in their office and all three lied with me that they know how to take meter readings.
Then I was connected with a person and he claimed as MD of this company. He told me to go and complain to openrent and dropped the phone. So appalling & irresponsible behavior

14/05/2021

Anil Khatri

1.00/5.00

"Appalling service."

Appalling service.
Brand New Kitchen was classed as in"good" condition.
When I pointed out that this was incorrect they asked for invoices as proof. I supplied the invoices and all they did was add a note to their initial report to say the kitchen was new, but the classification was not amended.
Waste of money and totally unprofessional.
Have complained to Openrent, if they they want my business in the future the report will have to be rectified or my money refunded.
Simply not worth the hassle, landlords do not have the time for this sort of thing, useless.

Your reply, more than 2 years later just shows how uninterested you are in your clients.
I told your employee the whole house had been renovated. A professional would have noticed.

06/05/2021

Administrator

5.00/5.00

"Fantastic service on tight time schedule"

Called Jake to book in a back to back Checkout/Inventory on the last day of the month and he was fantastic, found us a slot, and managed to facilitate the moving in of our new tenants on the day they required. Good job Jake, very much appreciated by Bairstoweves in Sittingbourne!!

23/11/2020

Mike

1.00/5.00

"Absolutely appalling service providing…"

Absolutely appalling service providing an inventory report, they missed off a number draws and cupboards in the kitchen that are full of cutlery, utensils, pots & pans, tools and light bulbs. Then when I asked them to rectify they completely ignored my email. I even raised it to Openrent and they completely ignored my complaint as well. I did a charge back on my credit card.

15/09/2020

Prue Renforth-Smith

5.00/5.00

"Highly recommended for inventory work"

MI Services are contracted by Open Rent and did my inventory for flat rental yesterday. They were fast and professional as well as very reasonably priced. I got the report within 12h. I would definitely recommend.

04/08/2020

Keith Brown

1.00/5.00

"Poor customer service"

I am a landlord, and this company did an inventory for me at a property I am renting out.

They wouldn't update the report when I pointed out a few things that they'd missed because it was out of their "7 day notice period" (which I was never even made aware of)... It would have been a 5 minute job to update the report, but it's clearly too much effort for them despite me paying £100 for the report.

They are also not responding to my email.

Certainly won't be using them again.

28/07/2019
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