"Great company."

Jordan came round to quote bang on time, got the drone up and showed me where all my roof/guttering issues were.
Quote came in promptly and was very competitive compared to others I had, so I thought I’d take a chance.
Very glad I did. Had to reschedule once due to sketchy weather, but again he came bang on time, promptly demossed the roof, fixed some broken tiles and gutters and also unblocked a drain as a favour for us that wasn’t part of the quote.
We’re surrounded by lots of trees, so Jordan has just bagged himself an annual job to keep the leaves at bay….!

"Drone footage does not mean the quote is accurate"

Gutter Maintenance Tech has only been in business since May 2022 - under 2 years....

Some companies just provide a quote based on satellite photos from Google Earth. Gutter Maintenance Tech seem more sophisticated because they use a drone to take pictures of the roof.

But I found when they actually arrived on the job, they said they had now spotted issues which were not visible from the drone but only visible from standing on the street - which begs the question, why did they not look at the roof from the street when they were taking the drone footage...

They did not apologise for not providing an accurate quote. When the same issues they raised today were easy to spot during their first visit.

I think what went wrong is that they send a junior person to take drone footage. Then Jordan reviews the pictures in the office. So the first time Jordan gets a full view of the property is when he turns up for the job.

I found their approach very dramatic, which was unhelpful since their client was a vulnerable adult with disabilities. It undermined our trust. Jordan came across as very immature. Not someone who was grounded and who could be relied on to calmly assess a situation to provide clear judgement and expertise. He made me feel very uncomfortable.

Jordan decided to leave the job. I think it was wise, since his eyes looked very red. I was concerned about the Health & Safety risk if he were using a ladder to climb onto the roof.... He kept repeating himself. He did not appear to be thinking clearly and logically. He seemed very arrogant and talked to me as if I were unintelligent.

It is important that clients can rely on workmen to conduct themselves professionally, discretely and to apologise when they fall short of the standard that should be expected of them.

As a business, Jordan has shown little respect for his client by not preparing the quote based on a through review of the property and not turning up to work in a fit state. I would not recommend this company for vulnerable clients. Jordan is not calm and in control, he makes the situation overly dramatic.

"Great Guttering"

Can not recommend Jordan highly enough. Came and gave us a highly competitive quote. Then was able to schedule the work before the worst of the winter. He cleaned out all of our gutters made 2 leak repairs and installed brand new guttering for our porch. His work is guaranteed and have to say first class.

"Fantastic work and very knowledgeable"

Jordan did an excellent job. We’ve had a perennially issue with our rear gutter, causing damp, which gutter ‘experts’ have failed to rectify. However, Jordan figured it out to be a simple issue and repaired it at no extra cost. He will be our man from now on. Oh. And his work is guaranteed! Win win!

"FIRST CLASS SERVICE"

Our gutter has been overflowing for the past 12 months, i had another company look at it and thought it was sorted only to find a few months later it overflowed again. Jordan fixed the problem within 15 mins and explained the repair. I highly recommend Jorden and Gutter Maintenance Tech Ltd for all your gutter needs.

"Local to Catford"

Used this company as they were local to me. Extremely impressed with both the service and the reasonable price. Needed all gutters clearing on our end of terraced house with a loft conversion. Only one piece of guttering needed replacing due to a leek. Jordon was very knowledgeable and kept us informed of anything he found wrong. Some how 2 tin cans had become lodged in a down pipe but he managed to get them out without causing any damage. A very reliable and prompt service was given which I would recommend and we will be using them again next year.

"Highly recommended"

I cannot recommend Jordan highly enough. I had a serious guttering problem that had left quite severe damage to my outside wall through ongoing leaks. I have had several contractors try and fix it to no avail. Jordan had the technology and the skills to fix it 100% and clean the wall. We had to wait for the weather to be dry but Jordan kept in touch so I never worried that he would let me down. In the end he worked the bank holiday to get my job done because we had waited so long for a dry spell. As above, I would 100% recommend his work. He is hard-working, polite, punctual, tidy and highly skilled at what he does.

"Gutter maintenance tech"

Jordan is experienced, knowledgeable and hard-working. His work is fairly priced and he delivers good results.
I would definitely recommend the company.