"Melanie Bridgen provided a First Class…"

Melanie Bridgen provided a First Class Service for Family Law.
Melanie listened, understood and advised accordingly to ensure that the situation was handled sensitively, constructively and promptly to guide me through what was a very difficult period.
I would recommend Melanie and her Team.

"Shambolic"

This company agreed to work to 4-6 weeks for exchange on the purchase of our property. 19 weeks later, after 5 different solicitors were involved, they finally communicated with their client. We have no comeback whatsoever, regulators not interested. Avoid

"Family law"

I contacted Melanie Bridgen from Nelsons Solicitors in Derby for advice in child arrangement. Her knowledge was more than I could ask for. She helped me through every concern I had and with her colleague Melanie Theakstone put together my wishes, contacted my ex, made sure that everything I legally wanted it was written down as clear for the court application as possible. They followed my case through CAFCASS and the final court order. Mrs. Bridgen had straight questions, and answers to everything. They took the process of my shoulder, and in 2 months I have received the final order from court (with Christmas included). I cannot be more thankful for their job and knowledge.

"Do not use…."

My personal opinion is do not use them for a
Property TOLATA case. The matter went on for
approx 2 years batting correspondence
backwards and forwards with little progress made
but costs running into tens of thousands of
pounds. I deinstructed them and represented
myself in the end.
They quoted an amount for a piece of work and
charged me £2000 more than the quote. When i
challenged this i wAs informed it was for
additional work but they never substantiated what
additional work was completed. Their complaints
procedure did not address all of the issues. They
took an aggressive approach applied interest to
the bill and with held my documentation. Little
more than regulated robbery!
I am currently pursuing matters with the Legal
ombudsman. Be cautious!!!!

"DO NOT USE THIS FIRM"

Was charged additional fees that were not advised over the phone.

"Have to chase this firm a lot."

They got the job done BUT I felt like I had to constantly chase them to find out where things were up to with the conveyancing of my parents house move. That included having to chase them on the day of the move about understanding when we could have the keys to the new property. Not good when you are moving elderly parents 2 hours away from where they used to live. It was the vendors solicitor that was holding things up but I shouldn’t have had to ring them myself to get them to release the keys. I had enough on my plate that day as it was.

"Melanie bridgen family law solicitor Nelsons. Derby"

Melanie bridgen family law solicitor Nelsons derby is only after how much money she can make max she will charge for a hour work even if she spent just 5 mins she will take 3 days getting back to a person but charge £370 a hour she will hide in the meeting room upstairs. Every time you go to the office she will tell her staff to lie and say to the client she can't come down because she's in meeting don't use her she will just charge you lots of money and give you a very poor service. You have to chase her up everytime to get what she's supposed to get done and then pay her £370 for every hour for doing nothing or doing 10 mins work max

"Terrible firm"

Terrible firm. Lie and do what they want then bill you. They take things personal and worry about their rep not you. Stay away.

"Brilliant service"

Haidee dealt with the conveyancing for the sale of our house with outstanding efficiency. She was helpful and supportive throughout the process and answered all queries promptly and in a very friendly manner. We were very impressed with the service.

"No one ever answers the phone or replies to messages"

Been trying to get the will of my late father for over 4 weeks now. Spoke to a lady who didn't really offer any help but promised to get back to me (4 weeks and still waiting) Never get a reply to messages left and no one ever answers the phone!!

These use to be respected in Derby but will never use again.