AutoPartsPrime.com

Transportation Access and Assistance
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32 reviews
Overall Rating
Customer Reviews about

AutoPartsPrime.com

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Herbert

5.00/5.00

"I drive antiques."

I drive antiques. I am an antique. Auto Parts Prime helps me keep my truck on the road. It’s not a show truck, but people with modern trucks frequently ask if they can buy it.

04/09/2024

John Man

5.00/5.00

"I ordered 1 screw and experience was…"

I ordered 1 screw and experience was awesome lol. The priority box they sent the $6 screw in could hold up to 70 pounds. Could've saved a lot of money on delivery if used a tiny box. Size does matter people!

22/08/2024

Richard

3.00/5.00

"Company? Fine. Part? Meh..."

Dealing with AutoPartsPrime.com was fine. They delivered the part in a timely fashion (a piece of plastic seat trim) which installed fine. However, the part broke again within three weeks of installing it, so I'm pretty much back to square one with it. Kind of frustrating, but not really their fault I guess.

16/07/2024

Wayne

5.00/5.00

"From ordering to receiving the product…"

From ordering to receiving the product was very simple.

16/07/2024

Suren Jeyranyan

1.00/5.00

"This company is a complete scam!"

This company is a complete scam!

I am extremely disappointed with the service I received from this company. I ordered a sensor for a Toyota Venza, but I was sent a trunk mat for a Toyota Prius instead. Despite numerous emails, the company has refused to provide a satisfactory resolution.

They initially agreed to refund my money if I returned the incorrect item. However, knowing that my order was shipped to Armenia via a US carrier, they failed to provide a return shipping label, which would cover the cost of shipping. Instead, they dismissed my legitimate requirement, stating that international shipping is outside their responsibility.

Their refusal to acknowledge their responsibility began when they sent the wrong product and continues with their failure to facilitate a proper return process. They expect me to incur additional shipping costs, which exceed the value of the refund.

The company’s conduct has been extremely unprofessional and dismissive. I have never encountered such arrogance from a business in any country. I urge potential customers to beware of this company, as they prioritize their convenience over customer satisfaction. I hope this review reaches a wide audience and that this company's poor practices are exposed.
The company's behavior was extremely unprofessional and dismissive. I have never encountered such arrogance from a business in any country. I urge potential clients to beware of this company, you will get the products they need to sell, not the ones you need. I hope this review reaches a wider audience and that this company's bad practices are exposed.

30/06/2024

Victor

5.00/5.00

"EXPERIENCE"

Was a great experience

05/06/2024

Charles

5.00/5.00

"Right part.."

Right part..

04/06/2024

Gerardo

5.00/5.00

"Received the part on time and no damage."

Received the part on time and no damage.

04/06/2024

Kenley

4.00/5.00

"Went as expected "

Received as expected

04/06/2024

Gene

5.00/5.00

"Good products"

Good products, fast shipping, good price.

19/04/2024
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