STR Assistance LTD

B2B Providers and Partners
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5 reviews
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STR Assistance LTD

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varnam

5.00/5.00

"Impeccable customer service team"

Impeccable customer service team, we are extremely satisfied. We were working with another cs team before and always had to overlook everything they did, they were always making mistakes and giving us more trouble in the end. STR Assistance LTD have common sense, initiative and are always trying to find ways to improve our communications. Strongly recommend

08/03/2025

R Vinoth

5.00/5.00

"I'm extremely satisfied with the…"

I'm extremely satisfied with the outsourcing customer service team I've been working with. Their professionalism, responsiveness, and attention to detail have exceeded my expectations.

The team has consistently provided top-notch support to our customers, resolving issues promptly and courteously. Their excellent communication skills and product knowledge have helped to increase customer satisfaction and loyalty.

I've also been impressed with the team's flexibility and adaptability. They've been able to handle a high volume of customer inquiries and issues with ease, and have been willing to adjust their processes to meet our specific needs.

Overall, I highly recommend this outsourcing customer service team to anyone looking for a reliable and effective solution. They've been a valuable asset to our business, and I look forward to continuing to work with them.

04/03/2025

Croteau Louis

5.00/5.00

"Airbnb communication"

I've had the pleasure of working with STR Assistance LTD for managing our Airbnb listings and the scheduling of cleaning staff, and I couldn't be more impressed! Their communication is top-notch, always quick to respond and extremely professional. They ensure that all our listings are well-maintained and that any guest inquiries are handled promptly and efficiently.

What stands out most is their ability to manage the cleaning schedules. The cleaning team is always on time, thorough, and attentive to every detail. We’ve noticed a significant improvement in the overall cleanliness and guest satisfaction since partnering with STR Assistance LTD. They truly take the hassle out of managing both the communication and operational side of our Airbnb properties.

I highly recommend STR Assistance LTD for anyone looking to streamline their Airbnb management while ensuring a seamless experience for guests and staff alike!"

14/01/2025

Vert

5.00/5.00

"Zaryab and the team are very professional "

Zaryab and the team are very professional and learnt the requirements of the business very quickly. Zaryab and his team are very professional and polite aswell. Would highly recommend to anyone considering to use these guys as they are the real deal.

14/01/2025

J L

5.00/5.00

"STR Assistance have been instrumental…"

STR Assistance have been instrumental in supporting our Airbnb operations. We have multiple units that we are managing and often get multiple messages throughout any given day. With STR Assistance, our guests receive concierge level communication and help during their stay- even if we cannot get to it! They are quick to respond to and listen well to our feedback. The team adapts well to our instructions and always delivers beyond expectations.

13/01/2025
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