"Terrible people and customer service…"

Terrible people and customer service defective pump action on arrival 2 weeks late will have to dispute Credit card

"1st of all AirgunTactical.com made me…"

1st of all AirgunTactical.com made me feel like I was being screened by the federal government during my "attempt to" purchase. They asked me for a photo of my ID, a selfie of myself, and a photo of my most recent electric bill. Even after all of that my order was canceled anyway with the guy calling me and telling me "the address on payment and delivery must match ". I never heard of such a thing. I was temporarily staying somewhere else because I lost my home in a fire. When I got my new place and attempted to order again I added an email simply requesting Do not use UPS because they have a bad reputation in my area. My order was canceled again and was told that they only use UPS and I can get the protection plan and I will be covered if anything happens.
After all of this I have a friend who ordered from AGT in early June with package protection and it is now mid July. The package has been lost for weeks and my friend has done everything possible to get a refund or replacement with no action.
AGT is horrible. It is a reason why they make the review section harder to find than most companies.
AGT gets 2 thumbs down

"Air Gun Tactal I purchased the Air Gun…"

Air Gun Tactal I purchased the Air Gun Tactal pistol AGT D3. I quickly noticed that the trigger pull was quite difficult I had to use two hands to fire it. The pistol would also double fire every so often. So I contacted AGT and they sent me a return label and they said we will fix it for me and make it easier to pull the trigger. Well when I redceived it back I fired 4 shots and still I could not fire it without a very very hard pull and needed to use two hands to fire. This is not normal this is clearly a defective product. So I phoned AGT and they told me that they fixed it and it was fine. I explained that it was still no improvement with the trigger pull. I told them I wanted to return the defective pistol. They said it would be a 30% restocking fee! For a defective item! After a long discussion they would not budge. So now I have to make the desicion to sent it back and loose over $250.00 for a defective pistol or let the public know all about the poor customer service at Air Gun Tactal. Do not buy the AGT D3 pistol is is poorly made. It is very difficult to pull out and shoot as the trigger pull is so difficult. This is NOT a way to run a business. I have spent thousands of dollars with this company and the way I was treated proved to me that they are not worthy of my business anymore. I will also do videos and place this info for all the public to see that Air Gun Tactal is not a good company to do business with. Do not do business with Air Gun Tactal. They know their pistol is defective and yet want to charge me a restocking fee Dan Beffa ... your description ... Midlothian TexaS