GRS Global
Sarah-lee Coombes
"100% brilliant company"
Such a genuine company, with excellent customer service! I bought my son a new bed from here. It arrived quickly and packaged well. I stored it in the garage for a couple of weeks whilst my sons room was decorated. When we came to assemble, some brackets were missing stopping us from proceeding with the build. Dreading the process of having to chase these missing parts i rang the customer service number on the instructions. My call was answered quickly, and a very nice lady dealt with my query. Nothing was to much trouble, she told me exactly what she was doing, ordered the parts and even followed up with an email to confirm all was in place and that the missing parts would be with me within 1-3 working days. The parts arrived as promised in the time advised. Excellent company, very efficent and true to their word. I can honestly say they have been a pleasure to deal with and i wish every company was as easy, honest and professional as these have been. I would highly recommend to anyone as you really are in good hands if you should have an issue with your purchase. Thanks so much to Holly who I dealt with she is an assett to your company. Well done
robert skeel
"Never received items seller refused to…"
Never received items seller refused to investigate, left out of pocket and still no furniture
Astrid
"Excellent customer service"
Excellent customer service, prompt response to queries.
Highly recommend this company and we will buy from them again!
Thank you
Alison R
"Super quick delivery"
Ordered a bed on Tuesday - it came Wednesday!! Service is amazing and would use again no doubt about that!
Georgia Blue
"Would use again ☺️"
Item received quick and fast and of good quality! Would happily use this business again.
Christine Simpson
"Excellent services in all ways"
Excellent services in all ways I cant fault them, great communication rectifying any problems quickly as not to cause too much delay, fast delivery and if you want quality these have it. For the price of the furniture I ordered the quality is much better than I thought it would be and looks so much better than the pictures.
These have ticked every box for me I over the moon
Janet Johnson
"Amazing table and chairs was here…"
Amazing table and chairs was here before I could blink went together easily and nice quality. I can’t fault the customer service and highly recommend this small business
Nina
"Horrendous"
Horrendous. They are using eBay protection to take money from consumers as their products are useless. I purchased a sofa for £209. Once it was delivered with a destroyed box outside my door where anyone could have grab if and go, I popenedbit once I returned, I put it together and there you go the product looks cute but doesn't match the description as there is no foam support for comfortability as they described. I contacted them and of course they didn't wanna do the return. They wanted to charge me at first place and once I contacted ebay they were willing to come for collection. Then I gave them my time and they were never able to collect at this times. Also not to forget that they now sell the same sofa for £189.🥴
After that they sneaky contacted ebay and they organised a return by themselves without me knowing(they requested the return on my behalf! Since then I was trying to organise it in a civil way with them) and expecting a woman to take to the post a 3 seater sofa. I don't even drive to put it in the car. I am still back and forth with this case, but trully people DO NOT BUY ANYTHING FROM THEM. BE CAREFUL as even some of their costumer service are ignorant, rude and sarcastic. They have a lot of good reviews but I doubt that they are genuine. The new ebay scandal is about how sellers pay people to leave reviews. I trusted them cos of their reviews then I had this and HOLLY in their costumer services giving me attitude! Costumer service is to service costumers. I am a maternity nurse, I help new moms and babies at the post natal. They supposed to do their job too and service the costumers following always the consumers rights act 2015 regarding the online, mail and by phone purchases. Disgusting and unprofessionals!
Jane Sturgeon
"A comfortable, high quality executive office chair"
I recently bought an executive office chair from GRS Global and I am delighted with it.
Their service was quick and the chair was easy to assemble with clear instructions. The screws and allen key were in a little bag attached to the side of the box with a ribbon, which is so thoughtful.
My chair is the most comfortable I have ever had and this makes a big difference to my working days.
Thank you GRS.
Amy Boo
"Love this companyyy!"
At first I was a bit worried about purchasing from eBay however my whole experience has changed. I received the bed early in the morning which I am extremely happy about so I had the rest of the day to myself. Everything from purchase to delivery has been spectacular! My son is absolutely in love with the bed, cheapest price I’ve seen, Super fast delivery, communication is 100% and the delivery and driver were fantastic! He took the product up to my flat which I am so happy about! I cannot thank your company enough. I will definitely be using you again and telling family and friends.
Thank you so much!
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