"To give these people 1 star is…"

To give these people 1 star is generous.

We are in the middle of a pandemic, and 3/4 of the building is with no running water for over 12 hours. Why? Because these people are incompetent.

Use them at your own risk.

"Terrible company"

Terrible company. Poor service and bad attitude.

"We were entirely happy with Alice's…"

We were entirely happy with Alice's handling of our tenancy renewal and request for a rent increase. She is by far the most efficient member of your team we have come across recently.