"excellent service,excellent products"

products are excellent as is the service given.The optix doggles are the best eye wear for dogs i have come across.

"Great service great value for money!"

I was very impressed when I received a phone call from Scruff MacDuff letting me know I had made a mistake with a recent order only hours after submitting it. Great service. Highly recommended.

"Unsuitable product for our use but good service from the company"

I purchased one of the Scruff MacDuff harnesses, unfortunately despite measuring the dog the harness did not fit well and I found the securing strap a little rough. I have contacted Scruff Macduff by email and am really pleased with the prompt response and suggestion for an alternative product which I will now order and return the product which does not meet my needs.

"Good Product and Customer Service"

Having received the Doggles V harness I discovered it was too small ( despite having measured my dog!) I spoke to Scruff Macduff and ordered a larger size. The replacement was dispatched promptly and overall I was impressed with the service received.

"great service"

Easy to order , goods arrived safely and quickly - great service.

"Amazing Service and Fantastic Quality Products."

The range of Products is Fantastic, All at very affordable prices. Ordering was a piece of cake and being able to checkout with PayPay was quick and easy with the added comfort of knowing that my payment was secure. I was kept up-to-date with the progress of my order throughout the whole process. My order was despatched very quickly and arrived within a couple of days, also having a UK phone number to call should I have any problems (which I didn't) was very nice, you can order over the phone too and I think more websites should provide this option, so welldone for that Scruff Macduff!!! Now onto the product itself........ I ordered the Sierra Extreme Dog back pack to try and wear-out my hyperactive Beagle (Molly) a little bit more on our walks. Oh My Gosh! The quality is PHENOMINAL!!!! It is one of the Lowest prices that I found online (even compared to the UK's favourite online auction site) and the build quality is easily comparable to back packs that I've seen priced at 10 times the amount that I paid for the Sierra Extreme version. So Welldone Scruff MacDuff for your superb customer service and top-rate products. I shall definately be coming back to you in the future for all of my Doggy related purchases.

"Great customer service but poor product design."

Ordered dog socks. Delivery took a while but it was over the Easter period so quite understandable. Unfortunately I ordered the wrong size, I phoned the company and they were great, advised to return and they sent out a larger size as requested. I had hoped they'd be more robust than Benji's normal gripper socks which I have to darn because of his claws but these definitely wont stop him slipping on our wooden floor. The new socks 'fit' but they're a poor design as the plastic padder 'bases' do not stay in place. I'm giving up as I don't want the postage cost of returning them again. A shame but one of those things. Have awarded 3 stars to try and reflect the good and not so good aspects.

"excellent customer service"

I've been buying Doggles ILS eye protectors for my Cavalier King Charles Spaniel for over 2 years and the service has been excellent;and, if the extra lenses are not in stock, I've received a 'phone call from Jamie to advise me.
Delivery is prompt and the packaging prevents any damage.

"Doggles for Dogs"

I bought a pair of Originalz Doggles for my pug, they would be great if only he would keep them on, a bit of pursuading might do it and some treats. I made the mistake of buying some ILS replacement lenses at the same time for the Doggles but they don't fit the Originalz (my fault i should have looked into it a bit more). I was thinking if i bought a pair of ILS Doggles as well he could have the clear lenses for the ILS and wear inside and the shaded Originalz for when he is outside, that way i don't have to keep changing the lenses.

"Good Communication and delivery within 24hrs, fantastic"

We were looking for a harness for our puppy, the range Scruff MacDuff had was excellent however on first glance on the website they did not have the size we needed. A quick telephone conversation with somebody who clearly knew what they were talking about helped us identify an alternative product. Back to the website, couple of clicks and the next day we had the harness on our Mutt.
The product is great, well made and as described on the site.