The Tapas Lunch Company

Food Industry and Retail
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713 reviews
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Customer Reviews about

The Tapas Lunch Company

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TITO

5.00/5.00

"Excellent customer service!"

I ordered some spanish products from this Company, they arived the following day, the raw chorizo picante from Leon were excellent, so were the anchovies. I have found that the customer service very good and efficient, yes I do recommend these products.
Gracias

07/04/2020

Talita Gandara

5.00/5.00

"I always ordered salted cod and olives…"

I always ordered salted cod and olives from here and the service and quality of products are excellent.

20/06/2019

Anna Barham

4.00/5.00

"First rate products and service, but a little draining on the pocket! Use occasionally!"

I’ve rated the Tapas Lunch Co. 4 stars out of 5 because I’ve never had any bad experiences at all with the products or the service. However, if you want to buy food at a lower cost, then I would be careful when buying everyday food items from this company, because although they’re excellent quality items, you can still buy pretty much the same sort of stuff from your local supermarket at a cheaper price. You wouldn’t want to go on there every week. I’d highly recommend the company for buying your friends or loved ones a nice food gift, or something extra special for a big celebration. Just don’t do it too often! 😄

10/05/2019

bpfialho

1.00/5.00

"Not what it used to be"

i started purchasing from this company around 7 years ago. Since then a lot of things have gone downhill...Firstly their produce are no longer as fresh as they used to be. Secondly their customer service is truely terrible. I have just gone to amazon nowadays and have not looked back...

19/02/2019

Susy Calleja

1.00/5.00

"Muy muy disappointed!!!!"

Estoy muy sorprendida por la pata de jamón que me han mandado. £100 de hueso y grasa!!
No me gusta que me tomen el pelo, incluso Navidul tiene mejores jamones.
Solicito la devolución del importe pagado o un jamón que tenga algo que se pueda comer.
Muy muy disappointed!!!!

09/02/2019

julie wills

5.00/5.00

"a vey professional company to deal with…"

a vey professional company to deal with products are 5* arrive in good packaging and they inform you when the delivery will be lovely Spanish food

28/08/2018

Lorraine

1.00/5.00

"Mouldy food, Disgusting customer service."

On opening my packages , a percentage of the contents where mouldy, I emailed the company but had NO response for months , resent email when I had time to chase and was asked for photos ( I'm a busy foster Carer and didnt think to photograph mouldy food items, I explained this , they replied highlighting the procedure of photo taking mouldy deliveries, so basically, don't bother in contacting them and if I'm honest I'd advise not bothering to order from them at all, I've asked them to remove me from their system completely , disgusting customer service. ( considering I had used them previously , I won't be again due to this , back and forth emailing procedure they see fit to put on their disgruntled customer who received a Mouldy inedible food. Terrible!!!

20/09/2017

Kevin

5.00/5.00

"Finally found our favourite coffee"

Some years ago we holidayed in Calpe on the Costa Blanca and were enthralled by the superb coffee served in the Spanish cafes and bars there. Since then we have tried, to no avail, so many different coffees to try to find that elusive taste.
We recently bought a bean to cup coffee maker and, admittedly without much enthusiasm, took another chance and ordered some Torrefacto coffee from The Tapas Lunch Company. Alleluia!!! We have finally found the magnificent taste we enjoyed during our holiday there. Their coffee is superb and we have since repeated the order and spread the word. Their communication is first class and the delivery service via their courier is excellent with brilliant tracking information and timed delivery slot.
Our only problem now is limiting our caffeine intake as it is difficult to stop "having just one more cup". I would urge coffee lovers to try this excellent 70/30% Torrefacto blend and rediscover the taste of 1st class Spanish coffee.

13/05/2016

LL

3.00/5.00

"Mixed bag and let down by courier"

I'd purchased the Lunch Tapas Company's boquerones en vinagre (1kg) via Amazon once and the anchovies were absolutely perfect. They were fresh and took me back to my foodie experiences in Spain. So, I decided to repurchase the same product, but via LTC's own website this time. I also purchased a few other items at the same time.

Pros:
- Fast processing and delivery.
- The marinated octopus salad and chorizo were unbelievably good. Very fresh.

Cons:
- The boquerones were stale. They smelt and tasted very fishy and the oil gave off a strong smell (like the smell you get with stale oil that's been used, then left sitting out). I was very annoyed, because, in my excitement and anticipation, I ordered two kilos of these babies, expecting the same quality as before. Now, I've got to finish both tubs of anchovies somehow.
- I waited at home, all day, for the courier to arrive. When no one arrived even after 90 min past the notified 1-hour time slot, I checked my e-mails for updates. Imagine my surprise when I saw an e-mail from the courier, stating that I had apparently signed for a parcel that I never received. I went downstairs and found my package, tossed carelessly to one side in the reception area of the building. The courier must have followed one of the residents through the front door and left the package in the corridor, then signed for the package himself.

On the balance of things, it may be a while before I next order anything from Tapas Lunch Company.

19/01/2016

Alix Kegg

5.00/5.00

"Excellent Service, Highly Recommended"

This is the 1st time I've used this company. Ordered the food yesterday and arrived today before 11am. Delighted. Ordered it for a Spanish fiesta I am attending tomorrow night in Glasgow and we had to bring some traditional Spanish food. Came across this website and thought 'there is no chance I'll get the food by Thursday' but had a browse anyway and added some items to my basket. I think that £5.99 for delivery is very reasonable and the value for money on the products I ordered is brilliant. Don't think you could get these items in Spain for that price! Absolutely delighted with the service and I will be returning to order food for every day use now. I am super impressed at the ice pack that you included in my box to keep the chorizo cold and fresh - very professional! Keep up the great work and to everyone thinking about ordering from this site - GO FOR IT!

25/03/2015
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