"Friendly and efficient agency from…"

Friendly and efficient agency from showing us around various properties to ensuring the buying process went smoothly on our chosen property by liaising with our selling agent on the mainland and ourselves.

"Although Spence Willard were acting on…"

Although Spence Willard were acting on behalf of the vendor, we cannot thank them enough, particularly Emma, for all the help and support shown to us throughout the transaction. There were unexpected challenges all the way through but she assisted us greatly.

"The best estate agents I have so far…"

The best estate agents I have so far encountered. Philip from Spence Willard went above and beyond to make our sale go through without any issues, he also ensured checks were made and done efficiently. The kind manner and availability of Philip made the marketing and eventual sale go smoothly. I will certainly use Spence Willard and Philip in future purchases and sales, and can highly recommend.

"Excellent"

Excellent, efficient, straight to the point. … exactly how a agent should do business. Thank you Phillip and team. Isle of Wight.

"Spence Willard could not have been more…"

Spence Willard could not have been more helpful over my purchase. Calm and extremely efficient in all areas, Philip and his team were in contact throughout the process, liaising with solicitors, vendors and myself frequently. In a normally stressful experience, this counted for a lot.

"A high level of service."

Emma’s excellent communication and professionalism throughout the entire process was very reassuring.

"Exceptional client services "

We initially purchased through Spence Willard in 2021, and received exemplary service at that time. Having decided to sell our home in 2024, Spence Willard again provided exceptional support and guidance throughout the entire process, from an insightful valuation through to the premium marketing and ultimate sale of our property - we could not ask for more attentive care and professional expertise.

"Great service from the Cowes office."

Great service from the Cowes office and particularly from Gaynor Owen throughout our house purchase process. She recommended Careless Solicitors and Wendy Webb provided the best conveyancing service we have ever experienced. Great communication from both Gaynor and Wendy throughout the process. Overall, the best service we have ever had, and we have moved many times over the years!

"Emma Bradley is an outstanding estate agent who has integrity, excellent knowledge, and a great support team. "

Thanks to the very talented Emma Bradley who gave us a first class service. Emma is quite simply the best estate agent we’ve ever worked with. She knows her craft well and offered us great advice and was flexible to take on our ideas. Due to previous buyer personal circumstances, it was third time lucky for us and we noted Emma’s empathy and professionalism towards them, as well as her tenacity and commitment to achieve a sale for us. Emma does what she says she’s going to do, with candour, integrity, good humour and without fuss. She also balances all of the above with her leadership responsibilities and clearly works hard to achieve a seamless service.

We would also like to highlight the very skilled Kirsty who led most of the viewings. Kirsty’s friendly and knowledgeable disposition put prospective buyers at ease and importantly opened the door to negotiations with Emma. In addition, Emma introduced us to the very efficient and human solicitor, Julia Whitter of Glanvilles Damant.

So, with Emma at the helm and support from Kirsty, Julia, and the Cowes office, we had the ‘dream team’. In our opinion, Emma is a role model for the industry and she has restored our faith in estate agents. Thank you very much Emma and team.

"Excellent"

Excellent, friendly, professional service. Always maintaining communications with me so I knew where i was with the purchase at all times and also ensuring all aspects of the purchase followed through with all parties concerned. Hugely supportive and cheerful approach, nothing was too much trouble. Thank you team Spence Willard!