"Prompt delivery and cable was true to…"

Prompt delivery and cable was true to description. Beautiful quality. Thank you.

"It was a present for my son"

It was a present for my son, and he loved it, excellent service, excellent packaging, I will buy from you in the future.
Thank you.

"Great product and support"

Great product and support

"Easily navigable website"

Easily navigable website. Photo on website, colors, quality are as shown. Timely delivery.

"Easy to navigate website"

Easy to navigate website. Super fast ship, nice product!

"Incorrect order, uncontactable customer service after multiple attempts"

The cables I ordered are beautiful but my order was wrong when delivered in December (wrong length of cable from what I ordered so wouldn’t fit my use). I called the customer service line twice, emailed once and eventually shipped the cables back in January with a note inside requesting the cables be amended to my original order. I followed up by phone last week and still have not heard back from anyone. It’s very disappointing to spend $90 on cables and have nothing to show for it. I would appreciate if someone could contact me or if the cables I ordered could be completed and sent back to me.

"Not a canopy - a plate and utility box"

We were looking for something to cover a 6” hole from a can light. We had purchased a chandelier but the canopy was only 5”. When we found this plate it was listed a a 8” diameter single hole canopy. In reality, it is a plate and utility box. The utility box is only 5 inches and comes down below the hole, making it so the plate doesn’t sit flush with the ceiling. We ordered the brass color and it was more of a champagne. I spray painted it before the electrician arrived to get it to match the chandelier better. Unfortunately, it didn’t work because of the 5” diameter utility box (that was white not gold) - the hole in the ceiling was still VERY visible and I can’t return it since I had spray painted it since the color didn’t match.

"Never received the canopy"

Never received the canopy. No reply to me I queries. No refund.
UPDATE: After reading my review, I received a response stating that I had ordered an out of stock item and that they had sent me two emails confirming that it was out of stock. None of this is true. My order confirmation shows the item as in stock, there have been no responses from the company to my inquiries. Don’t be fooled!

"Would not buy again"

Cable is very nice looking, how ever once you cut it the covering on the cable frayed super easily and the white of the cable is exposed and you can not pull it back to cover it. I would not buy it again. I had to cover the end with tape, etc.

"Ceiling canopy"

I ordered the single ceiling rose style in brushed brass I believe is the color. It was just way I was looking for and was easy to install following the videos. I Will absolutely order again.