"CEDR is a good baseline service to help …"

CEDR is a good baseline service to help cover the basics. However, it should be noted that they (1) do not guarantee their work (i.e. Employee Handbooks; and (2) they are not easy to reach when help is needed (partially due to the time difference, and partially due to their system). The communication can seem slow and not efficient. When I've mentioned this to their staff members, a few have been "snarky" in their replies, and more or less told me to "take a number" . . . . Not appreciated, I can assure you.

"Excellent Experience"

We've had an excellent experience with CEDR Solutions from day 1. We've received amazing response times and excellent HR advice. The training resources are also helpful but I'd like to see more webinars.

"I would highly recommend CEDR solutions …"

I would highly recommend CEDR solutions for your HR needs. We have been very pleased with their service and the quality of materials/form/documents available for our practice.

"I can not recommend CEDR Solutions …"

I can not recommend CEDR Solutions highly enough! Navigating the ins & outs of running one's own business can be demanding to say the least. Knowing that I can rely on the experience and expertise of CEDR has been a huge relief for myself. They continue to improve their accessibility online and they are also always available to chat over the phone with a friendly and helpful person.

"EXCEPTIONAL SERVICE"

EXCEPTIONAL SERVICE!
We have had great service from CEDR. The usual turnaround for hr requests is 24 hours but if I have a hot potato, they get back to me very quickly. Their people have been nothing but professional and have proven to be a great resource for us. We consider them valuable partners in our growing company!

"Great but getting a bit expensive."

As your prices increase, the amount of value that we think we're getting for the money spent is decreasing. Granted, our office hardly calls in for help, but curious if you could price your service differently for those who don't call in as often. That would help. Otherwise, one more fee increase and we may have to consider HR advice elsewhere.

"I deal with the problems first..."

As the Office Administrator, I deal with the issues first and take the larger problems to the boss but not before contacting CEDR to get their advise on the matter. Then when I present the issue, I have logical, legal, objective, advise to present to him along with the problem. Keeps us both happier.

"New partnership, but great service!"

My practice very recently began to partner with CEDR to develop a new employee handbook and supplement our in-house HR resources. So far, the CEDR representatives we’ve worked with have been attentive, professional, reliable, and easy to talk with about our needs. Our experience has been short, but excellent so far!

"Incredible company"

Incredible company, incredible service, incredible people that totally support me and my office in creating a safe environment for all team members in knowing that we are doing everything right in our HR department.