"Compassionate care, with a personal touch. A genuine clinic"

Since transferring over from Curaleaf, I could not be more satisfied with my experience with Integro.

As I'm seeking diagnosis of autism after a lifetime of being misunderstood, and having my symptoms masked by my primary caregivers as a child and diagnosed only as depression/anxiety, my case is in an understandably grey area for most clinicians, with my GP themselves having stated they do not know what to do with me.

But here at Integro? They just get it. My initial consultation with Dr. Niraj was straight to the point - he had clearly tried to understand my needs as a patient before even speaking to me, and this was clear in conversation too. My follow-up with Dr. Tahzid was similarly professional, and again I had a feeling that he had tried to understand my needs before we had even started speaking - I felt totally at ease with both clinicians in discussing not just my medication needs, but also the psychological state I was in and how this was affecting my day to day vis family life, work prospects, etc.

I would also like to give a special shout out to Darnell and Joanne, from the coordinator team onboarding new patients - as you may suspect, I can be a difficult customer and completely unreasonable at times - both of these treasures handled my attitude professionally, and still operated with patient needs in mind. As somebody who can have frequent meltdowns and "antisocial episodes," and has been often misunderstood and pushed away because of this, my gratitude to both of these people is endless.

In terms of medication quality - the Grow range of products have not disappointed in the slightest (naturally terpenes can be lacking but you get what you pay for plus peace of mind), and the relief I've found has been leaps and bounds ahead of the competition I've tried so far. It goes without saying that through IPS, Integro's partner pharmacy, you can request practically every brand of medical cannabis available in the UK, so keep this in mind when requesting your script too.

The only thing I will comment on, which some may find difficult, is that there is no front-end patient portal for arranging appointments, accessing documents, etc, which leaves you with telephone and (e)mail as your only recourse to correspondence currently. I have found every team member I've interacted with via email to be extremely polite and professional, with a response given within 24 hours on all occasions, and would recommend this avenue to anybody experiencing difficulties via telephone.

Overall, I couldn't be more grateful to the team at Integro, and it's going to take some convincing to consider anywhere else for the foreseeable future. Thank you to you all again.

"Amazing "

5**** star service.

"Poor service "

I have been left holding on the phone over 3 calls for 6 hrs, then to be told the clinic was closed, on this experience, I called I requested a prescription, it was paid, Thursday and at 9.30am on a Friday morning I called the pharmacy to request a Saturday delivery, they said they didn't do that anymore, they assured me that the prescription had no issues and my prescription would definately reach me by Saturday, I then received a call from the pharmacy on Friday evening at 5.30pm to say that they could not fill the prescription because they had run out of the medication I need and that I obviously the would not receive it, this all happened half an hour after the clinic was shut, I am angry and disappointed because this is not an inexpensive treatment if this Clinic want to be taken seriously they will treat medication and their patients with respect. Won't be using them again

"Since joining Integro from Lyphe"

Since joining Integro from Lyphe, my cannabis journey gets better and better. After having to unexpectedly move home and deal with a family bereavement, I've had nothing but support from the whole team, specially nurse James. I used to wait 2-3 weeks for a prescription to be processed. These mad men at integro are smashing the doors off with their swift prescription processing being days, not weeks. Anyone thinking of switching to Integro, make that move. Take back control of Ur pain management 💪❤️

"Very good people helped me straight…"

Very good people helped me straight away appointment it took two days dr singh nice man to talk to

"Excellent "

Excellent ! i recommend.

"Another fab follow up with nurse James"

Another fab follow up with nurse James. He makes navigating the world of medical cannabis easy.

"Medical cannabis has been life changing…"

Medical cannabis has been life changing for me,even to the point of gaining my first professional promotion,I don't feel I would be in the place I am now If it wasn't for the help of Dr sunny and the integro team

"I'm finding the process very easy to…"

I'm finding the process very easy to navigate and my Dr is amazing he had me at ease right off the bat I'm so happy this is now an option so that i can come off some of my medication thank you Intergrow 😊

"Very good and professional service"

Very good and professional service. Consultant was amazing, a big thank you to the team.